Case Specialist (IncomeShield)
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Your key responsibilities include:
- Contact customers to educate them about seeking third party claim recovery for their IncomeShield claims;
- Assist the customers wherever possible in their third party claim recovery journey;
- Build relationship with the customers to secure future third party claim recoveries;
- Attend to enquiries raised by customers relating to their IncomeShield claims;
- Check payment details made by third party insurers to allocate these payments correctly to their respective claim;
- Undertake any other duties and projects assigned by the supervisor.
Qualifications
- Possess a Degree/Diploma or equivalent
- Experience in the insurance industry with relevant insurance qualifications will be advantageous
- Customer centric with good customer servicing skills
- Team player and self-motivated
- Strong writing and communication skills
- Meticulous with a keen eye for details
Required Experience:
IC
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
About Company
Income Insurance is Singapore's leading provider of Life, Health, Travel & Car Insurance as well as savings, investment and retirement plans. Get started online!
