Account Specialist

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Join us at Entrust

At Entrust were shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible global workplace we empower careers foster collaboration and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota Entrust is an industry leader in identity-centric security solutions serving over 150 countries with cutting-edge scalable technologies. But our secret weapon Our people. Its the curiosity dedication and innovation that drive our success and help us anticipate the future.

Join Our Team as an Account Specialist at Entrust!

Are you a proactive problem-solver who thrives on delivering exceptional customer experiences Entrust is looking for a dedicated Account Specialist to serve as the vital link between our customers and our internal operations.

In this role you wont just be managing orders; youll be the single point of contact for project activity ensuring that every customer journeyfrom initial inquiry to final deliveryis seamless and successful.

What Youll Do

As an Account Specialist you will use your independent judgment to navigate complex logistics and build strong relationships. Your core responsibilities include:

Customer Advocacy: Act as the primary lead for pre- and post-sale activities resolving inquiries and managing the Return of Materials Authorization (RMA) process.
Order Excellence: Work closely with Sales to ensure order completeness and manage the end-to-end lifecycle of an order from placement to closure.
Logistics Coordination: Collaborate with Logistics and Credit teams to provide freight quotes manage shipping documentation and ensure timely delivery.
Strategic Problem Solving: Utilize the Oracle EBS system and Entrust business practices to troubleshoot issues and provide real-time updates on product availability and order status.

What You Bring

A Collaborative Spirit: You enjoy working across functional groups including Sales Technical Service and Logistics.
Technical Savvy: Experience with Oracle EBS or similar ERP systems is a major plus.
Communication Skills: You have probing skills to identify customer needs and the ability to relay complex information clearly.
Global Mindset: An awareness of global diversity and the ability to interpret international business policies.

Why Entrust

At Entrust we value thoroughness and the ability to think on your feet. You will be empowered to manage your own projects and become an expert in our diverse product applications and capabilities.

Ready to take the lead in customer satisfaction

Apply today to join a team where your coordination skills and customer-first mindset truly make a difference.

#LI-JB2

At Entrust we dont just offer jobs we offer career journeys. Here is what you can expect when you join our team:

Career Growth: Whether youre a budding developer or a seasoned expert were invested in your professional journey. With learning-forward initiatives and exciting challenges your growth is our priority.

Flexibility: Life is all about balance. Whether youre remote hybrid or on-site we offer flexible options that fit your lifestyle.

Collaboration: Here your voice matters. Our teams thrive on sharing ideas brainstorming solutions and working together to build a better tomorrow.

We believe in securing identitiesbut it doesnt stop there. At Entrust were passionate about valuing all identities. Our culture is built on diversity inclusion and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe were creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact

If youre excited by the prospect of innovating growing your career and collaborating in a dynamic environment Entrust is the place for you. Join us in making a difference. Lets build a more secure worldtogether.

Apply today!

For more information visit . Follow us on LinkedIn Facebook Instagram and YouTube

For US roles or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation contact .

Recruiter:

James Beck

Required Experience:

Join us at EntrustAt Entrust were shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible global workplace we empower careers foster collaboration and build solutions that help keep the world moving safely.Get to Know UsHeadquartered i...