DescriptionSUMMARY
The Senior Vendor Managerisresponsible for the maintenance and enhancement of The Vendor Management System and performance activityrelated to vendor operations efficiencyand risk. Specificresponsibilitiesinclude but are not limited to oversight and governance of vendor managers who oversee vendor onboarding (including vendor compliance i.e. Avetta) performance measurement and management deployment of vendor performance score cardsaswellasorganization and facilitation of the cross-clientSupplier BusinessReview process.
In addition the individualin thisrole isalso responsible to ensureappropriate actions plansand follow-up activity is in place to driveimproved vendor performance. Thisindividual willproactivelymonitor strategic suppliers service deliveryactivities prioritizingand escalating accordinglyto functional and senior leadership to ensure client brand protectioncompliance to obligationsand timelyexecution of deliverables.
The Senior Vendor Manager implements and oversees process improvement initiatives of Procurement activities.
KEY DUTIES & RESPONSIBILITIES
People Leadership
People leadership responsibilities include but not limited to:
- Leads a team of individual team members.
- Assigns prioritizes and monitors work progress to ensure completion and adherence to timeliness quality standards and all other related requirements.
- Reviews work for completeness and accuracy. Ensures quality adherence is maintained.
- Guides coaches and trains direct reports.
- Sets an internal and external example for professionalism and acts as an ambassador for BGIS.
- Provides input for performance review.
Planning and Scheduling
- Schedules Supplier Business Reviews collects and prepares data decks and maintains action register.
- Participates in development and tracking of non-conformance action plans related to any undesirable results.
- Develops recommends and facilitates Vendor Performance improvement plans.
- Engages with vendors and Sourcing/SCA teams to ensure requirements are maintained and smooth onboarding of new vendors.
- Timely Vendor Payment - engages with Vendors and Finance/FSSC to ensure requirements are maintained.
- Work order Closure - engages with Finance/Operations Centre and Vendors to ensure requirements are maintained.
- Vendor Training - engages with Operations and Vendors to ensure requirements are maintained monitors and reports results.
Vendor Qualification
Continuous Improvement
- Leadsthe identification and implementation of performance metricsto measure supplier performance.
- Leads supplier performance measurement and management.
- Handles escalations and manage dispute resolution process.
- Innovation - engages with Operations/Sourcing/Finance to monitor and report results.
- ProvidesVendor Management and RealSuite subject matter expertise.
- Works in collaboration with Facility Management Office in deployment of new programs with vendors.
- Effectively manages relationship with external partners is integral in ensuring continued service delivery and customer satisfaction.
Special Projects
- Special projects as assigned.
- College diploma in related field with 3-5 years of demonstrated experience in Facility Management services.
- Solid understanding of Vendor Management concepts and best practices.
- Proven experience developing and managing successful relationships with vendors/suppliers including providing feedback on performance metrics and deliverables.
- Understanding of contract law including the completion of related courses and the proven ability to draft edit and review complex services contracts.
- Strong verbal and written communications skills in both English & French (bi-lingual) is an asset.
- Superior organizational prioritization and time management skills.
- Excellent problem solving strategic thinking and planning and decision-making skills.
- Provenability to analyze complex often ambiguousdata and produce comprehensiverecommendations and proposals.
- Possesses a team spirit and strong collaboration.
- High degree of business ethics and accountability.
Licenses and/or Professional Accreditation
- Professional designation in Supply Chain Management or equivalent is an asset (SCMP/CPP ISM).
This is a regular full-time position with a salary range of $82432 - $103040 per annum. The starting salary will be based on the successful candidates competencies including but not limited to experience education professional designations and performance related to this role.
Required Experience:
Manager
DescriptionSUMMARYThe Senior Vendor Managerisresponsible for the maintenance and enhancement of The Vendor Management System and performance activityrelated to vendor operations efficiencyand risk. Specificresponsibilitiesinclude but are not limited to oversight and governance of vendor managers who...
DescriptionSUMMARY
The Senior Vendor Managerisresponsible for the maintenance and enhancement of The Vendor Management System and performance activityrelated to vendor operations efficiencyand risk. Specificresponsibilitiesinclude but are not limited to oversight and governance of vendor managers who oversee vendor onboarding (including vendor compliance i.e. Avetta) performance measurement and management deployment of vendor performance score cardsaswellasorganization and facilitation of the cross-clientSupplier BusinessReview process.
In addition the individualin thisrole isalso responsible to ensureappropriate actions plansand follow-up activity is in place to driveimproved vendor performance. Thisindividual willproactivelymonitor strategic suppliers service deliveryactivities prioritizingand escalating accordinglyto functional and senior leadership to ensure client brand protectioncompliance to obligationsand timelyexecution of deliverables.
The Senior Vendor Manager implements and oversees process improvement initiatives of Procurement activities.
KEY DUTIES & RESPONSIBILITIES
People Leadership
People leadership responsibilities include but not limited to:
- Leads a team of individual team members.
- Assigns prioritizes and monitors work progress to ensure completion and adherence to timeliness quality standards and all other related requirements.
- Reviews work for completeness and accuracy. Ensures quality adherence is maintained.
- Guides coaches and trains direct reports.
- Sets an internal and external example for professionalism and acts as an ambassador for BGIS.
- Provides input for performance review.
Planning and Scheduling
- Schedules Supplier Business Reviews collects and prepares data decks and maintains action register.
- Participates in development and tracking of non-conformance action plans related to any undesirable results.
- Develops recommends and facilitates Vendor Performance improvement plans.
- Engages with vendors and Sourcing/SCA teams to ensure requirements are maintained and smooth onboarding of new vendors.
- Timely Vendor Payment - engages with Vendors and Finance/FSSC to ensure requirements are maintained.
- Work order Closure - engages with Finance/Operations Centre and Vendors to ensure requirements are maintained.
- Vendor Training - engages with Operations and Vendors to ensure requirements are maintained monitors and reports results.
Vendor Qualification
Continuous Improvement
- Leadsthe identification and implementation of performance metricsto measure supplier performance.
- Leads supplier performance measurement and management.
- Handles escalations and manage dispute resolution process.
- Innovation - engages with Operations/Sourcing/Finance to monitor and report results.
- ProvidesVendor Management and RealSuite subject matter expertise.
- Works in collaboration with Facility Management Office in deployment of new programs with vendors.
- Effectively manages relationship with external partners is integral in ensuring continued service delivery and customer satisfaction.
Special Projects
- Special projects as assigned.
- College diploma in related field with 3-5 years of demonstrated experience in Facility Management services.
- Solid understanding of Vendor Management concepts and best practices.
- Proven experience developing and managing successful relationships with vendors/suppliers including providing feedback on performance metrics and deliverables.
- Understanding of contract law including the completion of related courses and the proven ability to draft edit and review complex services contracts.
- Strong verbal and written communications skills in both English & French (bi-lingual) is an asset.
- Superior organizational prioritization and time management skills.
- Excellent problem solving strategic thinking and planning and decision-making skills.
- Provenability to analyze complex often ambiguousdata and produce comprehensiverecommendations and proposals.
- Possesses a team spirit and strong collaboration.
- High degree of business ethics and accountability.
Licenses and/or Professional Accreditation
- Professional designation in Supply Chain Management or equivalent is an asset (SCMP/CPP ISM).
This is a regular full-time position with a salary range of $82432 - $103040 per annum. The starting salary will be based on the successful candidates competencies including but not limited to experience education professional designations and performance related to this role.
Required Experience:
Manager
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