ServiceNow Developer
46 Years
ServiceNow
ServiceNow Certified System Administrator (CSA)
The ServiceNow Developer will be responsible for configuring enhancing and integrating ServiceNow modules to support enterprise digital initiatives. The role focuses on workspace configuration Employee Center migration CSDM alignment and system integrations to improve operational efficiency and user experience.
Digital Product Release (DPR) Workspace
Configure and enhance workflows for release management and reporting
Employee Center Migration
Transition existing portals to Employee Center for improved user experience
ServiceNowApptio Integration
Integrate Apptio for Service Total Cost of Ownership (TCO) reporting
CSDM Re-alignment
Assess and realign CMDB data model to CSDM standards
Azure DevOps (ADO) Integration
Implement bi-directional integration to streamline development workflows
46 years of ServiceNow development experience
Strong expertise in Workspaces Employee Center ITSM CMDB and CSDM
Proficiency in ServiceNow scripting using JavaScript and Glide API
Hands-on experience with ServiceNow integrations (REST SOAP APIs)
ServiceNow platform development and configuration
Workflow and process automation
CMDB and CSDM data modeling
Integration development and troubleshooting
Strong analytical and problem-solving skills
Effective communication and collaboration abilities
Experience with Apptio integrations
Knowledge of Azure DevOps (ADO)
Experience with ServiceNow Workspaces and Employee Center UX
Exposure to Agile / DevOps environments
ServiceNow ITSM CMDB CSDM Workspaces Employee Center Apptio Azure DevOps Integrations
Required Skills:
Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.
IT Services and IT Consulting