Ombuds Program Assistant

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profile Job Location:

Manila - Philippines

profile Monthly Salary: Not Disclosed
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

Join Our Mission to Foster Prosperity in Asia

Are you ready to make a difference in the future of Asia and be a catalyst for positive change We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region.

Organizational Setting and Reporting Relationship

The position of Ombuds Programs Assistant is assigned to the Office of the Ombudsperson (OOMP). You will be based at our ADB headquarters in Manila.

You will report to the Ombudsperson and officer as applicable.

Your Role

As an Ombuds Program Assistant you will perform all administrative responsibilities to support the Ombudsperson OOMP staff and OOMP-led events and other performing your responsibilities you must adhere to the International Ombuds Associations Standards of Practice and Code of Ethics. You will be expected to conduct yourself with the highest level of professionalism integrity and confidentiality.

You will:

  • Manage the Ombudspersons and other OOMP staffs complex schedules involving confidential meetings and other appointments with internal and external constituents.
  • Handle confidential and highly sensitive information that you will be privy to as a result of this work.
  • Discern and recuse yourself from situations that may conflict with OOMPs confidentiality neutrality informality and independence.
  • Provide logistical support to conduct alternative dispute resolution interventions i.e. group facilitated difficult conversations informal mediation team coaching.
  • Coordinate logistical requirements of OOMP-led events and targeted awareness raising activities.
  • Help implement OOMPs communication plans and educational programs.
  • Support the work of OOMPs staff consultants.
  • Conduct research and informal data gathering to support OOMPs efforts to develop creative solutions to complex organizational problems.
  • Help maintain OOMPs database and case tracking system.
  • Process missions and archive related documentation (travel requests expense reports).
  • Help with strategic budget preparation.
  • Help expand OOMPs Conflict Management Library.
  • Participate in relevant staff development opportunities.
  • Maintain and enhance the OOMP office suite to ensure it remains welcoming accessible and a safe space for people who come to the office for help.
  • Perform additional responsibilities as assigned and stipulated in your workplan.

You will need:

  • Bachelors degree in social sciences business studies or other related fields.
  • At least 5 years of relevant professional work experience; experience in international multilateral and bilateral agencies is desirable.
  • Experience handling confidential information.
  • Experience managing appointments calendars arranging travels and processing relevant documentation and coordinating events.
  • Written and verbal proficiency in English.
  • Proficiency in standard software programs (Word Excel PowerPoint) and information technologies.
  • Experience conducting research using different resources.
  • A good sense of humor.
  • Please refer to the link for ADB Competency Framework for TL1.

Benefits

ADB offers a rewarding salary and a comprehensive benefits package. The salary will be based on ADBs standards and comparator markets taking into account your qualifications and experience.

  • Retirement plan (if applicable)
  • Medical and health benefits
  • Paid leave (including parental)
  • Life and other insurance plans
  • Staff development

Additional Information

You will be required to sign a separate Confidentiality Agreement upon assumption of position.

This appointment is open to internal and external applicants.

This is a fixed term appointment with option to renew initially for a period of up to 3 years or up to the Normal Retirement Date (NRD) whichever comes earlier for the purpose(s) and conditions determined by ADB in accordance with Administrative Order No. 2.01 (Recruitment and Appointment). After the initial fixed-term period ADB may choose to renew the appointment for up to an additional 3 years or not renewed. This decision will be made in the overall interest of ADB based on factors including but not limited to the requirement of Staffs particular blend of skills and experience for the medium-term work program of the organizational unit sufficient funding to cover the renewed period and Staffs performance and suitability for employment. There is no limit to the number of renewals up to NRD. However this appointment is not convertible to a regular appointment.

About Us

ADB is a leading multilateral development bank supporting inclusive resilient and sustainable growth across Asia and the Pacific. Working with its members and partners to solve complex challenges together ADB harnesses innovative financial tools and strategic partnerships to transform lives build quality infrastructure and safeguard our planet. Founded in 1966 ADB is headquartered in Manila and owned by 69 members50 from the region.

ADB only hires nationals of its 69 members.

To view ADB Organizational Chart please click here.

ADB seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial ethnic religious and cultural background gender sexual orientation or disabilities. Women are highly encouraged to apply.

Visit ADB Careers FAQ for more information.


Required Experience:

Junior IC

Join Our Mission to Foster Prosperity in AsiaAre you ready to make a difference in the future of Asia and be a catalyst for positive change We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB our mission is simple yet powe...
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Key Skills

  • Project Management Methodology
  • Project / Program Management
  • Program Management
  • Management Experience
  • Microsoft Powerpoint
  • Project Management
  • Microsoft Project
  • Budgeting
  • DoD Experience
  • Leadership Experience
  • Supervising Experience
  • Contracts

About Company

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The Asian Development Bank (ADB) is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific, while sustaining its efforts to eradicate extreme poverty. It assists its members and partners by providing loans, technical assistance, grants, and equ ... View more

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