Lead Software Engineer

What success looks like in this role:

Unisys is a global technology solutions company that powers breakthroughs for the worlds leading organizations. We specialize in delivering secure cutting-edge digital platforms cloud and infrastructure services enterprise computing and business process solutions. With a legacy of innovation and a forward-thinking mindset Unisys helps clients across industriesfrom government to financial servicestransform their operations and achieve mission-critical outcomes. Join us and be part of a team thats redefining whats possible through technology.

The Lead Software Engineer will drive the design development and deployment of advanced chatbot solutions using UDA KCT and SCXML-based workflows. This role blends hands-on engineering with technical leadership ensuring highquality delivery smooth onboarding processes and robust operational performance across Azure environments. The ideal candidate thrives in complex technical ecosystems enjoys mentoring others and brings a strong problemsolving mindset.

Key Responsibilities

Chatbot & Workflow Engineering

• Design build and optimize chatbot workflows using SCXML ensuring scalable and maintainable statemachine logic.

• Develop and enhance conversational experiences using UDA (Chatbot) and KCT (Knowledge Curtain Tool).

• Prepare structure and validate SCXML files for deployment and integration.

• Repurpose and adapt existing scripts to support new features use cases and automation needs.

Deployment & Platform Ownership

• Lead deployment activities across Azure environments ensuring reliability security and performance.

• Manage CI/CD pipelines and version control using Git.

• Oversee environment configuration release processes and production readiness.

Operational Excellence

• Debug and troubleshoot issues in Azure using App Insights logs and telemetry.

• Identify root causes and implement longterm fixes to improve system stability.

• Collaborate with crossfunctional teams to ensure smooth onboarding of new services features and team members.

Leadership & Collaboration

• Provide technical leadership mentoring and guidance to engineers across the team.

• Work closely with product owners architects and stakeholders to translate requirements into technical solutions.

• Champion best practices in coding testing documentation and automation.

You will be successful in this role if you have:

Technical Skills

• Strong experience with UDA Chatbot frameworks and KCT Knowledge Curtain Tool.

• Proficiency in designing and maintaining SCXML-based chatbot workflows.

• Solid understanding of Azure services including App Services App Insights and related monitoring tools.

• Experience with JavaScript (or Java scripting environments) for automation and workflow logic.

• Strong Git knowledge for branching merging and release management.

• Proven ability to debug diagnose and resolve issues in distributed cloud environments.

Additional Capabilities

• Experience preparing and validating SCXML files for production.

• Ability to repurpose scripts and automate repetitive tasks.

• Strong onboarding skills able to bring new engineers or stakeholders up to speed quickly.

• Excellent communication documentation and crossteam collaboration abilities.

Preferred Qualifications

• Experience leading engineering teams or technical initiatives.

• Familiarity with conversational AI design patterns and best practices.

• Exposure to DevOps tooling and infrastructure-as-code approaches.

• Strong analytical mindset with a passion for improving systems and processes.

Become part of our Winning Culture! An international and varied field of work with worldwide opportunities awaits you! We always strive for the optimum for our first-class customers from a wide range of industries!

Corporate Social Responsibility and DEI (Diversity Equity and Inclusion) standards are especially important to us and go far beyond the usual! Associate Impact Groups are formed voluntarily to further develop and support our DEI standards internally.

Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you realize your individual potential!

International work opportunities abroad for all employees

Wellbeing & Employee Assistance Program: Your (mental) health is important to us and is treated confidentially by a neutral party!

Solid qualification- performance- & competence-based remuneration model attractive pension scheme and various allowances

Bonus/referral/incentive/recognition programs - we want you to feel appreciated at Unisys!

What do we offer

• Pension
• Life Assurance
• Private Medical
• Option for private dental

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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys EEO commitment here.