Logistics Customer Service Representative Carrollton, TX

Carrollton, TX - USA

Monthly Salary: $ 19 - 20

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

AtWork Personnel is seeking an experienced Logistics Customer Service Representative to serve as the primary point of contact between customers carriers and internal teams. This role is responsible for coordinating shipments resolving issues and ensuring timely accurate communication throughout the logistics process. The ideal candidate is detail-oriented customer-focused and thrives in a fast-paced environment.

Perks of the role:
Full Time
Monday-Friday
8am-5pm
$19-$20 starting off
Weekly Pay

Key Responsibilities

Act as the main contact for customers regarding shipment status tracking and delivery updates
Coordinate with carriers drivers warehouses and internal departments to ensure on-time delivery
Monitor shipments and proactively resolve delays shortages or service issues
Enter update and maintain accurate shipment data in transportation/logistics systems
Handle customer inquiries complaints and claims in a professional and timely manner
Prepare and review shipping documents bills of lading and delivery confirmations
Communicate clearly via phone email and internal systems
Support billing invoicing and documentation as needed
Maintain strong customer relationships and provide exceptional service
Follow company procedures safety guidelines and compliance standards

Qualifications

High school diploma or equivalent required; logistics or supply chain experience preferred
13 years of customer service experience (logistics transportation or distribution preferred)
Strong communication and problem-solving skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency with Microsoft Office and logistics/transportation software
Attention to detail and strong organizational skills
Ability to work independently and as part of a team

Preferred Skills

Experience with TMS WMS or ERP systems
Knowledge of freight operations shipping terms and delivery processes
Bilingual (English/Spanish) a plus

Required Experience:

Unclear Seniority

AtWork Personnel is seeking an experienced Logistics Customer Service Representative to serve as the primary point of contact between customers carriers and internal teams. This role is responsible for coordinating shipments resolving issues and ensuring timely accurate communication throughout the ...

Key Skills

Typing
Data Entry
Customer Service
Basic Math
Computer Skills
Windows
Banking
Upselling
Pricing
Sanitation
Cash Handling
Stocking

Apply Now

About Company

AtWork

AtWork offers comprehensive staffing solutions and career opportunities through our talent placement system. We offer comprehensive staffing solutions

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Logistics Customer Service Representative Carrollton, TX

Carrollton, TX - USA