Regional Sales Manager, Existing Accounts Sydney (Remote)

About the Role:

Directly sells enterprise security software solutions across the breadth of the companys products and drives incremental revenue within existing customers via usage adoption product expansion and renewal of accounts. This field sales role has primary accountability for the companys relationship within existing accounts upon the transfer of ownership from new business Regional Sales Managers and the Customer Success team. This role is further accountable for the cross-sell and up-sell of company products to include the use of additional flexible and scalable licensing models (e.g. Falcon Flex) and the subsequent renewal preparation and successful renewal execution of assigned accounts. The role drives effective collaboration with other teams including new business Regional Sales Managers Customer Success Sales Engineering Professional Services Marketing Channel / Alliances sales teams Finance and Customer Support as well as external parties such as Alliance and Channel Partners.

Additional Locations: Please note any additional posting locations here including Remote

What Youll Do:

• Owns the growth and retention of existing accounts by way of cross-sell and up-sell motions prospecting new products and use cases and identifying opportunities across the buying centers within assigned accounts by building relationships with key decision makers.

• Develops and executes a comprehensive business plan for each account including identifying core customer requirements and mapping the benefits of CrowdStrikes solutions to customer business requirements.

• Owns the renewal forecast negotiation and close by identifying renewal risks and engaging stakeholders to resolve barriers to renewal.

• Coordinates with internal stakeholders post twelve months from initial customer close for seamless customer hand-off and to ensure adoption of products expansion flexible purchasing model drawdown (e.g. Falcon Flex) and eventual renewal.

• Accountable for accurate forecasting Net Revenue Retention (NRR) expansion quota attainment drawdown on flexible pool models and breadth of product adoption.

• Timely documentation within CRM / Marketing software of customer contact and activity data is required of the role (e.g. names titles contact information opportunity value product information sales stages probability business pain firm-future commitments etc.).

• Promotes CrowdStrikes products maximizes brand recognition and mindshare at all levels and publicizes success stories.

• Provides customer feedback to internal stakeholders for product systems and process improvements.

• Work is primarily performed in the field away from home office or company office location in order to accomplish the duties of the position.

• At this level incumbents will have expert-level knowledge of selling the companys products and services.

• Assigned accounts are larger and of the most complex nature where assigned quota is typically higher than lesser-scoped portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.)

• Incumbents routinely sell-to and interact with executive-level customer decision makers to include up to CXO levels.

What Youll Need:

• Preferably Cybersecurity industry experience you understand the threat landscape security solutions and customer pain points authentically

• Essential - Proven tenure with tier-1 security and SaaS platform vendors; you bring stability credibility and a track record of sustained success

• Demonstrated quota attainment and consistent sales performance in competitive enterprise environments

• Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

• Deep industry knowledge and understanding of a customers decision-making process goals strategies and business objectives.

• Expert-level presentation customer service financial/business acumen and negotiation skills at all levels of customer engagement.

• Complete big-picture understanding of the business and technical contexts of key account opportunities.

• Driven self-starter who exudes leadership on account set and compels others to get on board.

• Fully adept at consultative effectiveness and establishing trust with internal and external customers.

• Fully functional knowledge of sales methodologies techniques and the sales lifecycle of security software solutions software business value concepts and the companys products.

• BA/BS or equivalent educational background is preferred.

• Minimum 8 years of relevant professional experience.

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks geographic neighborhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions--including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs--on valid job requirements.

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