WHO WE ARE:
24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today it provides caregiving services to more than 16000 clients and employs more than 16000 caregivers. By putting people first striving for excellence and investing in purposeful innovation 24 Hour Home Care redefines what it means to care. Learn more at.
At Team 24 were driven by one purpose to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.
WHO YOU ARE:
You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:
In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page
Sound interestingRead on for more details!
THE ROLE:
The FMS Coordinator provides administrative and coordination support for the Financial Management Services (FMS) program serving as a key liaison between Regional Centers consumers vendors and internal accounting teams. This role supports enrollment billing accuracy and vendor reimbursements while ensuring timely compliant and well-documented processing that supports a positive experience for all program participants.
Primary Responsibilities
Coordinate enrollment and onboarding for new FMS consumers and vendors referred by Regional Center partners
Collect review and process high volumes of vendor reimbursement logs accurately and within required deadlines
Serve as a primary point of contact for vendor payment questions and reimbursement inquiries
Track reimbursement issues communicate required corrections and follow through to resolution
Partner with Regional Centers to address expiring authorizations and billing discrepancies
Collaborate with branch teams and Accounting to investigate and resolve escalated billing or payment issues
Maintain accurate documentation and records to support compliance and audit readiness
This is a hybrid position coming into the El Segundo office 1x per month.
Please note that this is a temporary position.
WHAT YOU BRING TO THE TABLE:
Qualifications
12 years of experience in customer service administrative support billing or a related role
Experience working with high-volume data documentation or financial records preferred
Ability to manage multiple priorities while meeting accuracy and timeliness expectations
Demonstrated discretion when handling confidential or sensitive information
Skills
Strong organizational skills and attention to detail
Clear written and verbal communication skills
Proficiency with Microsoft Office and data-entry systems
Ability to work independently while collaborating effectively with cross-functional teams
Problem-solving mindset with strong follow-through
Time management skills in deadline-driven environments
WHAT WE BRING TO THE TABLE:
Learn more about 24 Hour Home Cares benefits for temporary employees here!
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
Required Experience:
IC