About the Role:

Grade Level (for internal use):

The Team:
We are a global Revenue Operations team with a presence in PakistanIndiaand the Philippines. We support the commercial front-line team in the Order-to-Cash process bysubmittingquotes generating contracts and liaising with OTC teams such as legal Order Management Fulfillment and Client Financial Relations.

The Impact:
The Revenue Operations team plays a critical role inoptimizingrevenue generation and enhancingthe commercialbuying this role you will be responsible for improving the efficiency of the team impacting the entire Commercial organization as well as enhancing the client experience.

Whatsin it for you:
Our Company prides itself on being an equal opportunity employer and results-focused meritocracy. We sethigh standardsand value accountability for all. At the same time weseektoidentifyand reward extraordinary performance with growth opportunities. Based on planned growth& initiatives you have an opportunity toemergeinto more specialized roles and act as a resource for the team.

Responsibilities:

• Pricing newsaleand renewal quotes in Salesforce: Accuratelydeterminepricing strategies in Salesforce collaborating with sales teams to support their efforts in meeting client needs particularly for strategic and high $ACV clients.

• Assistinginternal partners in fixing starting and ending ACV in Salesforce to ensureaccuratereflection in the sales and marketing dashboard of Power BI: Collaborate with internal partners to update andmaintainaccuratestarting and ending ACV figures in Salesforcefacilitatingeffective reporting and analysis in Power BI.

• Leading cross-team and departmental projects aimed at reducing Order Return rates for CPQ quotes managing suspensions and addressing usage billing requests such as AMR PPV and Real-Time Premium exchange: Collaborate with various teams toidentifyand implement strategies that enhance operational efficiency and improve client satisfaction across these critical areas.

• Acting as a subject matter expert contributing to the decision-making process around business strategy and mentoring and training junior staff members:Providestrategic insights as an expert and mentor junior team members to enhance their skills and performance.

• Leading the execution of day-to-day driven workflows while supporting the accomplishment of the teams deliverables: Oversee daily workflows ensuring tasks are completed efficiently and supporting team members in meeting their goals.

• Activelyparticipatingin team process improvement initiatives that support andfacilitatethe team: Engage in initiatives aimed atoptimizingteam processes and implementing best practices for improved productivity.

• Collaborating closely with internal partners to support and sometimesinitiatedata clean-up projects and User Acceptance Testing (UAT) initiatives: Work with stakeholders to address data quality issues andparticipatein UAT to ensure system updates meet requirements.

• Working with management to manage improve and socialize departmental processes for efficient team operations (deliverables tracking and metrics assignment flows): Collaborate with management to refine processes and develop metrics that enhance team performance and accountability.

• Identifyinggaps and developing mechanisms to provide operational support for new capabilities:Identifyoperational gaps and create processes to support the integration of new capabilities into existing workflows.

• Leading andparticipatingin cross-functional projects that enhance operational efficiency and team collaboration: Lead and engage in projects that improve efficiency and foster collaboration across teams.

What Were Looking for:

• Proficiencyin MS Office (Word Excel and PowerPoint) with advanced Excel skills for complex data analysis modeling and reporting.

• Exceptional oral and written communication skills with the ability to convey complex information clearly and effectively.

• Expertisein Salesforce reporting and Salesforce CPQ (Configure Price Quote) functionalitiesdemonstratingthe ability toleveragethese tools foroptimalsales performance.

• Proven experience in User Acceptance Testing (UAT) ensuring that system updates and enhancements align with business requirements and user needs.

• Strong project management skills witha track recordof successfully leading multiple projects simultaneously while meeting tight deadlines and delivering results.

• Meticulous attention to detail self-motivated with a proactive approach and a strong work ethic that drives excellence.

• Excellent analytical skills capable of dissecting complex issues and developing innovative solutions.

• Strong collaboration skills with the ability to build relationships and work effectively with stakeholders at all levels of the organization.

• Ability to work independently with minimal supervisiondemonstratinginitiativeand accountability.

• Outstanding organizational multi-tasking and prioritization skills enabling the effective management of competing priorities.

• Commitment to integrity and excellence with a client-first mindset that prioritizes customer satisfaction.

• Ability to thrive in a fast-paced environment and work effectively under pressure.

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Required Experience:

Senior IC