DCEO Chief Engineer, Data Center Engineering Operations

Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically this team works to ensure that the data centers MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

As the Data Center Chief Engineer (CE) you will be responsible for ensuring that all electrical mechanical and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment daily corrective work and emergency response to emergent issues. You will serves as an expert technical resource reporting to a sites Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.

As the Chief Engineer you will manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering automation processing and finance in both local and global settings. Creating and delivering on key milestones obtaining and tracking quotes for all necessary costs and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.

One of the best parts to this role is that you will direct train and support Engineering Operation Technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes but is not limited to stand-by diesel generators switchgear UPSs PDUs AHUs chillers cooling towers chemical treatment systems pumps motors VFDs and building automation systems.


You will also be involved in:

Overseeing the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
Operating independently with limited direct management
Acting as an escalation point for all facilities-related issues within the data center escalating to the Data Center Facility Manager as needed
Performing root cause analysis of equipment failures
Troubleshooting and report of facility and data sever-level events within internal SLA
Creating and deploy new standard practices for Engineering Operations Technicians Chief Engineers and vendor support teams
Providing training and guidance to Engineering Operations Technicians
Ensuring all safety procedures are adhered to by vendor and Amazon staff
Utilizing internal CMMS to manage building workflows
Communicating complex technical information to a non-technical audience


There are some physical requirements to the role:

Walking job sites in uneven terrain
Working at heights and from ladders
Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
Coordinating body movements when using tools or equipment
Reaching and stretching to position equipment and fixtures while maintaining balance
Bending or twisting the body into unusual positions while working
Performing physical tasks all day without becoming overly tired
Using hands to manipulate small wires and objects
Pushing or pulling heavy objects into position
Working in a noisy environment
Working at depths such as under raised floors


- Bachelors degree in Electrical Engineering Mechanical Engineering or a related field
- Experience carrying new design concepts through exploration development and into deployment or mass production
- Experience in MS Excel Word and Windows Operating Systems
- Experience with power management and power monitoring systems

- Knowledge of critical data center equipment
- Knowledge of engineering documentation electrical diagrams and standard operating procedures
- Knowledge of building codes and regulations including Life Safety BOCA NFPA NEC or OSHA
- Experience in project management in data centers or comparable critical infrastructure
- Experience in Data Center Engineering Operations with a deep understanding of electrical and mechanical data center infrastructure
- Experience reading and interpreting construction specifications and drawings for all domains

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