Senior Account Processing Officer (12 month Contract)

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

The Senior Account Processing Officer is accountable for providing professional timely and efficient service to branch (client) requests through the processing of complex and often multi-product financial and non-financial transactions within Wholesale Brokerage and Operations. The incumbent will be required to research and investigate administrative requests while applying the appropriate rules and regulations to ensure transactions are processed with consistency and accuracy. The incumbent will work with colleagues and management to improve the quality of client service delivered to our clients provide guidance to more junior staff as required and seek opportunities to streamline processes.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How youll succeed

• Data entry - In this role you will leverage your excellent data entry skills and attention to detail to process financial and none financial transaction to clients accounts including account opening/maintenance and account profile changes.

• Team Excellence - you are an excellent team player who is always willing to help and contribute towards building a culture of process improvement while taking accountability for your work and actions.

• Technical skills - Leverage your technical experience with software products such as MS Office and Access. Design complex formulas and charts using Macros and Excel.

Who you are

• Youre passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.

• You understand that success is in the details. You notice things that others dont. Your critical thinking skills help to inform your decision making.

• You embrace and champion change. Youll continuously evolve your thinking and the way you work in order to deliver your best.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.

• Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful personalized ways including a competitive compensation a banking benefit* wellbeing support and additional offers such as employee and family assistance programs and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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