RQ00517 Applications Architect Senior

Toronto - Canada

Monthly Salary: CAD 101 - 101

Experience Required: 10years

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Qualifications

Minimum 3 years architecting or leading complex ServiceNow implementations across multiple modules (ITSM ITOM ITAM).
Deep expertise in CMDB CSDM Discovery Service Mapping and enterprise data governance.
Strong integration experience including REST/SOAP APIs IntegrationHub MID Server event ingestion from monitoring tools and identity integrations (SSO/SAML/OAuth).
Proficiency in ServiceNow development and configuration practices including JavaScript Glide APIs Flow Designer ATF update sets source control CI/CD and performance optimization.
Demonstrated experience working in large complex or public-sector environments with formal governance and audit requirements.
Strong stakeholder communication skills with the ability to translate City business objectives into scalable technical solutions.
ServiceNow certifications preferred: CSA CAD CIS-ITSM CIS-ITOM; CTA or architect-level recognition considered an asset.
Experience designing or integrating ServiceNow Mobile App Virtual Agent AI-assisted workflows or Copilot-style integrations within enterprise or public-sector environments considered an asset

Requirements

The Architect will be responsible for delivering:

Approved ServiceNow solution architecture designs and diagrams
Architecture standards patterns and reference models
Integration designs and data flow documentation
Architecture review outcomes and decision records
Mobile architecture patterns and recommended ServiceNow Mobile App use cases
AI / Copilot integration architecture guardrails and decision recommendations
Platform roadmap input and technical debt reduction recommendations
Audit-ready documentation supporting governance security and SDLC compliance

Must Haves:

Minimum 5 years architecting or leading complex ServiceNow implementations across multiple modules (ITSM ITOM ITAM).
Minimum 5 years Deep expertise in CMDB CSDM Discovery Service Mapping and enterprise data governance.
Minimum 5 years Strong integration experience including REST/SOAP APIs IntegrationHub MID Server event ingestion from monitoring tools and identity integrations (SSO/SAML/OAuth).
Minimum 5 years Proficiency in ServiceNow development and configuration practices including JavaScript Glide APIs Flow Designer ATF update sets source control CI/CD and performance optimization.
Minimum 5 years Strong stakeholder communication skills with the ability to translate City business objectives into scalable technical solutions.
Minimum 5 years Experience designing or integrating ServiceNow Mobile App Virtual Agent AI-assisted workflows or Copilot-style integrations within enterprise or public-sector environments considered an asset

Nice to Have:

ServiceNow certifications preferred: CSA CAD CIS-ITSM CIS-ITOM; CTA or architect-level recognition considered an asset.

QualificationsMinimum 3 years architecting or leading complex ServiceNow implementations across multiple modules (ITSM ITOM ITAM).Deep expertise in CMDB CSDM Discovery Service Mapping and enterprise data governance.Strong integration experience including REST/SOAP APIs IntegrationHub MID Server even...

Qualifications

Minimum 3 years architecting or leading complex ServiceNow implementations across multiple modules (ITSM ITOM ITAM).
Deep expertise in CMDB CSDM Discovery Service Mapping and enterprise data governance.
Strong integration experience including REST/SOAP APIs IntegrationHub MID Server event ingestion from monitoring tools and identity integrations (SSO/SAML/OAuth).
Proficiency in ServiceNow development and configuration practices including JavaScript Glide APIs Flow Designer ATF update sets source control CI/CD and performance optimization.
Demonstrated experience working in large complex or public-sector environments with formal governance and audit requirements.
Strong stakeholder communication skills with the ability to translate City business objectives into scalable technical solutions.
ServiceNow certifications preferred: CSA CAD CIS-ITSM CIS-ITOM; CTA or architect-level recognition considered an asset.
Experience designing or integrating ServiceNow Mobile App Virtual Agent AI-assisted workflows or Copilot-style integrations within enterprise or public-sector environments considered an asset

Requirements

The Architect will be responsible for delivering:

Approved ServiceNow solution architecture designs and diagrams
Architecture standards patterns and reference models
Integration designs and data flow documentation
Architecture review outcomes and decision records
Mobile architecture patterns and recommended ServiceNow Mobile App use cases
AI / Copilot integration architecture guardrails and decision recommendations
Platform roadmap input and technical debt reduction recommendations
Audit-ready documentation supporting governance security and SDLC compliance

Must Haves:

Minimum 5 years architecting or leading complex ServiceNow implementations across multiple modules (ITSM ITOM ITAM).
Minimum 5 years Deep expertise in CMDB CSDM Discovery Service Mapping and enterprise data governance.
Minimum 5 years Strong integration experience including REST/SOAP APIs IntegrationHub MID Server event ingestion from monitoring tools and identity integrations (SSO/SAML/OAuth).
Minimum 5 years Proficiency in ServiceNow development and configuration practices including JavaScript Glide APIs Flow Designer ATF update sets source control CI/CD and performance optimization.
Minimum 5 years Strong stakeholder communication skills with the ability to translate City business objectives into scalable technical solutions.
Minimum 5 years Experience designing or integrating ServiceNow Mobile App Virtual Agent AI-assisted workflows or Copilot-style integrations within enterprise or public-sector environments considered an asset

Nice to Have: