- Oversee and evolve Moveworks infrastructure architecture and foundation services such with extremely high reliability scalability performance and security.
- Closely work with machine learning search product data and frontend teams understand their infrastructure needs influence infrastructure roadmap and lead as well as execute on various projects.
- Architect and build out the core infrastructure and foundational functionalities such as distributed key value store schema-less data store authentication and authorization event streaming distributed configuration management and hot reloading rate limiting and circuit breaking system for feature flags and A/B testing traffic capture and replay search infrastructure etc.
- Define methodologies and metrics to measure performance of Moveworks infrastructure services identify and fix bottlenecks as well as improve overall performance and scalability of Moveworks stack.
- Hire and mentor engineers in the team and foster a culture of technical excellence collaboration and continuous improvement.
Qualifications :
- Hands on technical leader with a strong sense of ownership - proactively leading complex platform and infrastructure initiatives from conception through delivery and measurement.
- 3 years of experience growing and managing team with 5 engineers including senior engineers.
- 7 years of hands on experience designing building shipping and maintaining highly scalable and fault tolerant backend distributed systems.
- Familiarity with Python/Golang/Java/C.
- Experience with containers/Docker and with cloud infrastructure like AWS/GCP/Azure.
- Experience working with and operating open source technologies like Kafka Elasticsearch or Opensearch Istio Vector DB etc. at scale.
- Experience with search and ML infrastructure is plus.
- Excellent verbal and written communication skills with the ability to influence all levels of the organization and translate complex platform concepts into clear business value.
- Desire to work at a startup pace in a small company with a high degree of ownership.
- Experience solving for performance optimization scalability latency and monitoring.
- BS in computer science or a related field.
- High level of curiosity about engineering outside of your immediate discipline and an incessant desire to learn.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
Oversee and evolve Moveworks infrastructure architecture and foundation services such with extremely high reliability scalability performance and security.Closely work with machine learning search product data and frontend teams understand their infrastructure needs influence infrastructure roadmap ...
- Oversee and evolve Moveworks infrastructure architecture and foundation services such with extremely high reliability scalability performance and security.
- Closely work with machine learning search product data and frontend teams understand their infrastructure needs influence infrastructure roadmap and lead as well as execute on various projects.
- Architect and build out the core infrastructure and foundational functionalities such as distributed key value store schema-less data store authentication and authorization event streaming distributed configuration management and hot reloading rate limiting and circuit breaking system for feature flags and A/B testing traffic capture and replay search infrastructure etc.
- Define methodologies and metrics to measure performance of Moveworks infrastructure services identify and fix bottlenecks as well as improve overall performance and scalability of Moveworks stack.
- Hire and mentor engineers in the team and foster a culture of technical excellence collaboration and continuous improvement.
Qualifications :
- Hands on technical leader with a strong sense of ownership - proactively leading complex platform and infrastructure initiatives from conception through delivery and measurement.
- 3 years of experience growing and managing team with 5 engineers including senior engineers.
- 7 years of hands on experience designing building shipping and maintaining highly scalable and fault tolerant backend distributed systems.
- Familiarity with Python/Golang/Java/C.
- Experience with containers/Docker and with cloud infrastructure like AWS/GCP/Azure.
- Experience working with and operating open source technologies like Kafka Elasticsearch or Opensearch Istio Vector DB etc. at scale.
- Experience with search and ML infrastructure is plus.
- Excellent verbal and written communication skills with the ability to influence all levels of the organization and translate complex platform concepts into clear business value.
- Desire to work at a startup pace in a small company with a high degree of ownership.
- Experience solving for performance optimization scalability latency and monitoring.
- BS in computer science or a related field.
- High level of curiosity about engineering outside of your immediate discipline and an incessant desire to learn.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
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