Staff Machine Learning Engineer, LLM Moveworks

ServiceNow

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profile Job Location:

Mountain View, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

The Role

We are looking for a Machine Learning Engineer to help build cutting edge ML infrastructure for building and serving LLMs  at Moveworks. This role will be critical in building optimizing and scaling end-to-end machine learning systems. The ML infra team covers a variety of responsibilities including distributed training and inference pipeline for large language models(LLM) model evaluation and monitoring framework LLM latency optimization etc. These frameworks serve as a strong foundation for our hundreds of ML and NLP models in production serving hundreds of millions of enterprise employees. We are solving many challenges on scalability of services as well as optimization of core algorithms. 

In this role you will work closely with our machine learning team data infrastructure team and every core skill. Above all your work will impact the way our customers experience AI. Put another way this role is absolutely critical to the long term scalability of our core AI product and ultimately the company. You will be responsible for building and productionizing ML infrastructure that runs state of the art models. If you are looking for a high-impact fast-moving role to take your work to the next level we should have a conversation.  


What you get to do in this role:

  • Design build and optimize scalable machine learning infrastructure to support training evaluation and deployment of large language models.
  • Build abstractions to automate various steps in different ML workflows
  • Collaborate with cross functional teams of engineers data analytics machine learning experts and product to build new features
  • Leverage your experience to drive best practices in ML and data engineering

Qualifications :

To be successful in this role you have:

  • 8 years of industry experience in Machine Learning Infrastructure or related fields
  • Experience with deep learning framework such as Pytorch or Huggingface or LLM serving frameworks such as vLLM or TensorRT-LLM.
  • Experience with building and scaling end-to-end machine learning systems
  • Experience building scalable micro services and ETL pipelines
  • Expertise in Python and experience with performant language such as C or GoLang
  • Bachelors in Computer Science Computer Engineering Mathematics or equivalent field.
  • A love of research publications in the machine learning and software engineering communities
  • Effective communicator with experience collaborating cross-functionally with other teams

 


Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 


Remote Work :

No


Employment Type :

Full-time

The RoleWe are looking for a Machine Learning Engineer to help build cutting edge ML infrastructure for building and serving LLMs  at Moveworks. This role will be critical in building optimizing and scaling end-to-end machine learning systems. The ML infra team covers a variety of responsibilities i...
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Key Skills

  • Computer Science
  • Docker
  • Kubernetes
  • Python
  • VMware
  • C/C++
  • Go
  • System Architecture
  • gRPC
  • OS Kernels
  • Perl
  • Distributed Systems

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