Principal Inbound Product Manager, AI Assistant (Assistant Store) MoveWorks

The Team: Moveworks Business Unit

At Moveworks were building the most advanced enterprise AI platform in the world combining generative LLMs agentic reasoning enterprise search and natural conversation into one cohesive product experience. As a Staff Product Manager youll play a key role in shaping the future of our AI Assistant used by millions of employees around the world. 

Our mission is to win the Front Door by being a daily assistant for all employees. 

As a Principal Product Manager you will lead the development of the Assistant Store a marketplace for Specialized Assistants. These are custom Assistants configured with a curated selection of resources a specific system prompt and targeted actions. The Assistant Store will drive proliferation of the Specialized Assistants to employees of our customers. 

What You Will Do:

• Co-lead the development of the Assistant Store and lead the launch to our customers.  
• Partner closely with other PMs Web platform and UX to identify critical capabilities needed to ship delightful and performant AI-powered products.
• Translate ambiguous problems and user feedback into clear product specs and success metrics  that guide engineering execution.
• Stay ahead of the curve on AI trends and research turning cutting-edge developments into strategic product bets and differentiated features.
• Build alignment across cross-functional partners by clearly communicating product vision roadmaps and outcomes.

Qualifications :

To be successful in this role you have:

• End-to-end product management experience (7 years) owning technically complex high-impact products ideally with building platforms for machine learning or generative AI products. Bonus points for having launched features that delivered measurable impact by solving real user problems with AI.
• Typically possess 15  years of overall varied technical experience.
• Deep familiarity with web concepts and a track record of working closely with engineers to build web products. 
• Have an understanding of the similar marketplace products such as OpenAI GPT Store Google Gemini Gems & Microsoft Marketplace. 
• Strong technical acumen or a technical degree (B.S. or M.S. in CS or related field) enabling you to dive deep on system architecture APIs and infrastructure-level decisions.
• Proven success shipping enterprise-grade products to large user bases including developing rollout strategies customer feedback loops and go-to-market coordination for features that scale to hundreds of thousands or millions of users.
• Exceptional written and verbal communication skills from clear and structured memos to compelling product narratives. Bonus points for communicating vision and outcomes through blog posts talks or webinars.
• Sharp analytical and problem-solving abilities with a demonstrated ability to simplify complexity make decisions amid ambiguity and use available data to drive clarity and outcomes.
• Demonstrated strength in cross-functional collaboration aligning engineering design data science marketing and customer teams around a shared product vision.
• A balanced approach to strategy and execution: able to think long-term while consistently delivering high-impact work in the near term. You lead with both empathy and urgency.
• Startup DNA you thrive in fast-paced environments are energized by ambiguity and naturally bring structure prioritization and momentum to everything you touch.

For positions in this location we offer a base pay of $221200 - $387100 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

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Remote Work :

No

Employment Type :

Full-time