Banquet Manager
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Job Location:
Madison, OH - USA
Monthly Salary:
$ 65000 - 75000
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
The Madison Concourse Hotel and Governors Club is the largest convention hotel in Madison Wisconsin with 373 guest rooms and 27000 square feet of flexible meeting space including 28 meeting rooms and 6 hospitality suites. Were an independent hotel and we believe in offering genuine and caring service to every guest. Our mission is to provide our guests with a memorable experience each and every time they visit us.
This position requires flexibility in scheduling including a combination of days nights weekends and holidays.
The starting wage for this position is $65000-$75000 depending on experience.
Responsibilities:
Lead support and coach the banquet team by providing consistent on-the-floor leadership and guidance
Oversee all aspects of the employee lifecycle including interviewing hiring onboarding performance management and termination
- Manage and resolve guest concerns promptly and professionally to ensure a positive guest experience
Coordinate the proper and timely set-up of all functions in accordance with food beverage and meeting specifications
Ensure appropriate staffing levels room and station assignments buffet décor and enhancements as they relate to banquet and meeting room set-up
Manage inventory of banquet-related items including linen liquor silverware china and other operational supplies
Inspect and oversee the cleanliness organization and maintenance of all function spaces public areas and banquet service areas
Communicate and collaborate with multiple departments including housekeeping catering and culinary teams to ensure the highest level of product delivery
Set and uphold expectations for professional friendly and engaging service at all times
- Perform other functions as required and directed
Qualifications:
- Previous experience in banquet operations or event management within a hotel or upscale catering environment strongly preferred
- Proven leadership skills with the ability to motivate develop and inspire a diverse team
- Exceptional communication and interpersonal skills with a warm and friendly demeanor
- Strong organizational and multitasking abilities thriving in a fast-paced environment
Detail-oriented mindset with a focus on flawless execution and exceptional guest experiences
- Proficiency in event management software preferred but not required
- Working knowledge of Microsoft Office Suite
- Flexibility to work a varied schedule including evenings weekends and holidays based on event requirements
- A genuine passion for the hospitality industry with a commitment to delivering exceptional service and creating memorable moments
Qualified applicants must be able to complete a pre-employment drug test background check and reference checks. The Madison Concourse Hotel is a drug-free workplace.
Benefits
We hire the most highly qualified people available and provide a competitive benefits package which includes:
- Free employee parking
- Free employee meal
- Discounted hotel rooms
- 401-K matching retirement plan
- Paid time off
- $1000 Employee Referral Bonus
- Cash Advance: Get the money youve already earned from work before your paycheck arrives! Available as early as your first shift.
- Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada!
- Pet Insurance for part time and full time employees
- A vibrant and inclusive work environment that values teamwork and celebrates your contributions
Full time positions also offer:
- Acomprehensive Quartz health insurance plan
- Dental insurance
- Vision insurance
- Company-paid basic life insurance and short term disability
- Flexible Spending Account (FSA)
- Additional life insurance policy
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal state or local laws.
Required Experience:
Manager
Key Skills
- Administrative Skills
- Time Management
- Leadership skills
- Organizational Skill
- Business Process Skill
- Reservation Skills
- Banqueting Skills
- Banquet Operations
- Communication
- Relationship Management
- Quality Management
- Strategic Thinking Skills
- Team Player Spirit
- Marketing Skills
- Problem Solving Skills
About Company
The Madison Concourse Hotel is the premier hotel in downtown Madison, WI and is perfect for your next hotel stay or event. Book your room or event today.
