Manager, Model Risk Operations

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

The Global Risk Intelligence & Technology (GRIT) team is expanding its digital reporting and analytical capabilities to better support Model Risk Operations (MRO). We are seeking a Manager Model Risk Operations (MRO) to design enhance and scale automated reporting dashboards and workflows that strengthen how model risk is monitored and communicated across the enterprise. This role sits at the intersection of data technology governance and operations. You will collaborate with partners across actuarial finance risk and engineering to streamline reporting processes reinforce controls and evolve our analytics ecosystem using tools such as Power Platform Azure Databricks and emerging GenAI capabilities. Youll join a culture that encourages curiosity innovation authenticity and continuous learningsupported by a flexible hybrid model that enables collaboration and balance.

Key Responsibilities

Automation & Reporting Development

Build automated reporting solutions using Power BI Power Apps and Power Automate.

Develop dashboards and operational workflows that support model lifecycle tracking model issues management remediation progress and key risk indicators.

Reduce manual effort through scalable end-to-end automation.

Cloud & Data Engineering

Support data ingestion transformation and validation using Azure and Databricks.

Establish controlled auditable and scalable data models aligned with governance requirements.

Identify thoughtful compliant opportunities to leverage GenAI for documentation testing or analytical acceleration.

Model Risk Operations Support

Ensure reporting outputs are accurate complete and audit-ready.

Strengthen controls and validation processes that enable consistent and reliable reporting standards.

Collaboration & Stakeholder Engagement

Partner with actuarial analytics finance and technology teams many collaborating remotely to clarify requirements and iterate on reporting and workflow solutions.

Document processes logic and workflows clearly to support transparency and operational readiness.

Required Qualifications

58 years of experience ideally within financial services insurance or risk management.

Experience in risk reporting data automation analytics engineering or similar domains.

Proficiency with Power BI (data modeling DAX dataflows) Power Apps and Power Automate.

Working knowledge of Azure Databricks or similar cloud environments for processing large datasets.

Ability to manage multiple priorities with strong attention to detail data quality and controls.

Strong communication and collaboration skills within digital-first and remote environments.

Excellent collaborative and relationship building skills; showing tact and diplomacy in dealing with others.

Demonstrated ability to adapt quickly to changing workflows.

Preferred Qualifications

Familiarity with financial reporting related data quality controls and assurance.

Exposure to Model Risk Management principles or model lifecycle frameworks.

Experience with SQL Python or R for data preparation or analytics.

Interest in GenAI/LLM-based tools for documentation or efficiency gains.

When you join our team:

Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Working Arrangement

Hybrid

Required Experience:

Manager

The Global Risk Intelligence & Technology (GRIT) team is expanding its digital reporting and analytical capabilities to better support Model Risk Operations (MRO). We are seeking a Manager Model Risk Operations (MRO) to design enhance and scale automated reporting dashboards and workflows that stren...