Warehouse Associate

ProSwag is a fast-growing custom apparel and promotional products company specializing in high-quality branded merchandise. Our warehouse is the backbone of our operation supporting production fulfillment sales and customer experience. Were looking for a highly organized dependable Warehouse Associate to own and manage daily warehouse operations.

Position Overview

The Warehouse Associate is responsible for end-to-end warehouse operations including inventory management order fulfillment production support reporting and coordination with sales and production teams. This role requires strong attention to detail comfort with technology and the ability to manage priorities independently as the sole warehouse employee.

Key Responsibilities

Order Fulfillment & Production Support

• Pick pull stage and fulfill incoming orders for production and shipment
• Fold bag label and package completed orders according to specifications
• Press patches onto hats following order details and branding standards
• Sort verify and quality-check all outgoing orders prior to shipment
• Take photos of completed and outgoing products for internal records or customer reference
• Monitor order statuses and production due dates to ensure timely completion

Inventory Management

• Count and verify incoming shipments against packing slips and purchase orders
• Reorganize consolidate and properly store inventory to maintain accurate locations
• Restock speed cells and primary pick locations to support efficient workflow
• Maintain and update a warehouse mapping and location system
• Monitor inventory levels and report shortages damages or discrepancies
• Ensure shipping packaging and production supplies are fully stocked and organized
• Order warehouse supplies as needed

Warehouse Organization & Maintenance

• Maintain overall warehouse cleanliness organization and safety
• Wipe down and sanitize shipping and packing tables regularly
• Inspect clean and perform routine maintenance on hat press machines
• Monitor equipment condition and report maintenance or repair needs
• Manage warehouse trash and disposal

Reporting & Systems

• Place edit and manage Shopify orders upon request
• Create update and maintain Shopify data and performance reports
• Update internal status fulfillment and production reports
• Create custom data and performance reports as requested
• File outgoing orders based on fulfillment and production status
• File and organize excess DTF print slips and production documentation

Coordination & Support

• Coordinate customer pickups including order verification and handoff
• Assist sales staff with pulling preparing and organizing sample products
• Coordinate personal deliveries with sales staff when needed
• Support internal team requests related to order status inventory and logistics
• Identify and implement workflow layout or organization improvements to increase efficiency

Qualifications

• Previous warehouse fulfillment or inventory experience preferred
• Strong organizational skills and attention to detail
• Comfortable working independently and managing multiple priorities
• Basic computer skills; experience with Shopify or inventory systems is a plus
• Ability to lift and move boxes and products as required
• Strong accountability and ownership mindset

What Success Looks Like

• Orders are accurate on time and meet ProSwag quality standards
• Inventory locations are organized accurate and easy to navigate
• Warehouse runs efficiently with minimal errors or delays
• Sales and production teams are supported with clear communication and reliable logistics