Operations Supervisor

Duties include but are not limited to the following:

• Supervises coordinates instructs coaches and develops staff involved in Court operation activities including establishing consistent processing standards assigning and reviewing work and initiating disciplinary actions as necessary.
• Provides effective oversight and guidance to support staff including Magistrate Judge case managers general operations conformity with statutory requirements requirements of court and quality control.
• Effectively oversees the daily assignment of the staff work to provide coverage for required duties.
• Establishes work procedures for the team conducts effective group meetings provides relevant information and delegates work fairly and consistently. Routinely checks work products and processes and provides guidance as required. Uses quality data to identify training needs.
• Establishes employee performance standards that support the mission of the Court. Conducts annual performance evaluations for assigned staff. Reviews and evaluates work completed by subordinates and provides feedback.
• Approves and coordinates leave for subordinates and tracks and makes accurate timely entries in the leave tracking system.
• Makes recommendations regarding employee appointments promotions and separations.
• Develops and implements clear and thorough operational policies and procedures.
• Plans and coordinates work activities where necessary with other Operations Supervisors court management departments or units.
• Participates in job interviews and makes recommendations to management staff.
• Develops and presents training to the staff in both formal and informal settings.
• Reviews the impact of new legislation on existing procedures and communicates recommendations necessary to ensure compliance.
• Thoroughly researches and analyzes data and makes well-supported recommendations.
• Reviews and analyzes procedures related to operations functions and advises management staff of changes and implements changes with minimal disruption to staff.
• Addresses operational or systems problems and ensures appropriate solutions are determined and implemented.
• Oversees the preparation of a variety of statistical reports for judges the District Court Executive and the Administrative Office.
• Acts as back up to the other supervisors in the Court Operations Unit.
• Performs other duties as assigned.

Conditions of employment

• All applicants must be a U.S. citizen or must be a lawful permanent resident (i.e. green card holder) seeking U.S. citizenship or must complete an affidavit indicating their intent to apply for citizenship when they become eligible to do so.
• Completion of FBI Fingerprint Background Check with periodic reinvestigation if applicable.
• Employment will be provisional and contingent upon the satisfactory completion of the required background investigation. Retention depends upon a favorable suitability determination.
• Employees are subject to mandatory electronic funds transfer.
• Except for Probation Officers employees are considered at will.
• Employees are required to adhere to the Code of Conduct for Judicial Employees.

Qualifications

Qualifications must be met at the time of the application.

Required:
High school graduation or equivalent with at least two years of specialized experience (defined below) that includes progressively responsible administrative technical professional supervisory or managerial experience that provided the opportunity to gain:
a) Skill in developing the interpersonal work relationships needed to lead a team of employees
b) The ability to exercise independent mature judgement and
c) Thorough knowledge of the basic concepts principles and theories of management and the ability to understand the managerial policies applicable to court operations including case management.

For placement above the minimum more than one year of specialized experience at or equivalent to the next lower level below the position for which the applicant is being considered qualified is required.

Specialized experience is experience that has equipped the applicant with the knowledge skills and abilities/competencies to successfully perform the duties of the position and is related to the work of the position to be filled.

Preferred:

• Current/prior experience supervising federal court operations staff
• Current/prior federal court operations experience
• Experience with current versions of Microsoft Office Suite