Take your career to new heights with Loopio!

Were looking for an analytically minded curious and customer-obsessed Senior Product Manager to join our Product team at Loopio. If you work backwards from big goals act with urgency and have bias towards data-informed decisions you are a great fit for our team.

In this role you will help drive forward our leading AI-powered intelligence and automation solution for response management shaping how Loopio transforms company knowledge into high-quality trustworthy and high-impact proposals with minimal manual effort.

Your mandate is to work closely with customers to deeply understand their needs build their confidence & trust with AI-powered proposal automation improve output accuracy and reduce the need for manual validation to enable faster more reliable outcomes that help our customers win more business.

What Youll Be Doing:

• Own the end-to-end product strategy and roadmap for a key area of our platform from discovery through delivery launch and iteration

• Collaborate closely with Design Customer Experience and Go-to-Market teams to understand how customers evaluate trust and adopt automated workflows identifying friction points where automation succeeds or breaks down.

• Partner with Engineering and Data Science to design and deliver AI-powered solutions involving areas such as content retrieval search document processing and data extraction that effectively solve our users JTBD.

• Define track and optimize success metrics including adoption retention automation rates and reductions in manual effort

• Lead cross-functional rituals including product reviews roadmap alignment metric readouts and go-to-market enablement conversations

• Build market and competitive expertise to inform strategic bets and prioritization

• Engage directly with customers to understand where the product succeeds or breaks down translating insights into clear product opportunities

• Drive alignment across stakeholders by clearly connecting roadmap decisions to customer outcomes and business impact
  

What Youll Bring to the Team:

• 5 years of Product Management experience in B2B SaaS with a strong track record of shipping impactful outcome-driven features

• Experience owning a product area end-to-end including strategy discovery delivery and adoption

• A proven track record of launching successful B2B AI-enabled products is a must-have ideally within the domain of sales tech solutions including document/knowledge management. An ideal candidate will have worked on products involving NLP content retrieval document processing or recommendation systems.

• A strong AI product foundation - comfortable partnering with Data Science on tradeoffs evaluation frameworks experimentation and failure modes (without needing to design models yourself)

• A customer-obsessed mindset focused on reducing friction and driving confidence through automation and trusted outputs

• Strategic thinking balanced with execution rigour - able to translate complex technical and market signals into clear actionable roadmaps

• Solid technical fluency and comfort collaborating closely with engineers on system design and prioritization

• Strong communication and storytelling skills with the ability to align stakeholders and build confidence in the roadmap

• Excellent organizational and prioritization skills managing multiple initiatives while staying anchored on outcomes

Where Youll Work

• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQd in Canada with established hub regions around the world where we hire from.

• Our employees (or Loopers as we call ourselves!) live and work in Canada (British Columbia and Ontario) London and India (specifically in Gujarat Maharashtra and Bengaluru).

• The majority of our team is based in ON and BC which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).

• We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!

• Youll collaborate with your teams virtually across the UK India and North America (were just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday

• We encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why Youll Working at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s we leverage Lattice for our 1:1s and performance conversations

• You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.

• We offer a wide range of health and wellness benefits to support your physical and mental well-being starting day 1 with Loopio.

• Well set you up to work remotely with a MacBook laptop a monthly phone and internet subsidy and a work-from-home budget to help get your home office all set up.

• Youll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.

• Participate in townhalls AMA (Ask-Me-Anything) and quarterly celebrations to celebrate the big wins and milestones as #oneteam!

• Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.

• Youll be a part of an award-winning workplace with an opportunity to make a big impact on the business.

Questioning your qualifications Read this Hi there we recognize that all too often potential candidates dont apply for a position simply because they dont hit every single criteria included in the job descriptionparticularly members of underrepresented groups.

Whether or not your experience checks off all the boxes on a job posting we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage so weve created prompts in the application for you to share more about yourself. If youve made a career transition (or a few!) youre self taught in a new role or you have skills/experience youd like to highlight we want to hear more about what you could bring to the table.

AI in Recruitment At Loopio we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening drafting preliminary job descriptions generating initial interview questions transcription and occasionally sourcing prospective candidates. However AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team () should you require accommodations at any point during our virtual interview processes.

Required Experience:

Senior IC