Mail Center Clerk
Share
Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Summary
The Mail Center Clerk for the Spelman College Mail Center is an employee who works in a high volume high traffic environment and has the primary responsibility for receiving and distributing mail (including parcels) to the Spelman College community. Participate in clerical and delivery duties. Calculate postage and advise customers as to the most efficient and economical methods of mailing postal materials.
Essential Duties And Responsibilities
Receive sort and distribute incoming campus and United States Postal Service mail and correspondence to customer mailboxes according to mail service guidelines; Avg annual volume 740000. Utilize the Quadient Web Tracking system to capture signatures of patrons when delivering trackable items. Deliver accountable mail and parcels over the counter and to departments capturing signatures on signature pads and entering this information in the Quadient Web Tracking system. Research and mark-up undeliverable and nixie mail according to Mail Markup Manual. Troubleshoot and resolve inquiries where it pertains to letters mailed to Spelman College. Provide services to patrons at the window or by telephone concerning services products policy and procedures. Process large last-minute mailing with time sensitive deadlines; volume could exceed 2500 pieces. Advise customers as to the most efficient and economical methods of mailing postal materials. Prepare outgoing mail for dispatch to the U.S. Postal Service according to U.S. Postal guidelines. Average annual volume is 710000; Utilize internal Mail Center application when forwarding mail and parcels to former Spelman College students according to U.S. Postal guidelines. Average 700 forwarding enteries; Assist patrons with preparing letters and parcels for shipment utilizing the U.S. Postal web-based Click n Ship application; Operate PowerPost high-volume meter machine to calculate apply postage and seal envelopes on all domestic mail international mail and special mail services.
Physical Demands
While performing the duties of this job the employee is regularly required to: stand walk reach with hands and arms and talk or hear. The employee is frequently required to: use hands for computers and postal equipment to move items and lift and/or move up to 50 pounds using appropriate equipment provided by the department. The employee is occasionally required to: sit and lift up to 100 pounds. Specific vision abilities required by this job include close vision distance vision color vision depth perception and the ability to adjust focus.
Required Qualifications
High School diploma or equivalent. This position requires strong customer service skills as well as good verbal and written computer skills. Computer literacy is required. Knowledge of United Postal Service United Parcel Service FedEx and DHL /Airborne procedures and guidelines preferred. Experience with postal meters and other mail related machines are preferred. Good oral and written communication skills are required when interacting with students faculty employees and equipment vendors. Also the incumbent must be able to read analyze and interpret documents such as operating and maintenance instructions and procedural manuals. To perform this job successfully an individual must have beginner skills using Microsoft Office Suite (Word Excel and PowerPoint) .
Preferred Qualifications
Two years of related work experience is preferred.
The Mail Center Clerk for the Spelman College Mail Center is an employee who works in a high volume high traffic environment and has the primary responsibility for receiving and distributing mail (including parcels) to the Spelman College community. Participate in clerical and delivery duties. Calculate postage and advise customers as to the most efficient and economical methods of mailing postal materials.
Essential Duties And Responsibilities
Receive sort and distribute incoming campus and United States Postal Service mail and correspondence to customer mailboxes according to mail service guidelines; Avg annual volume 740000. Utilize the Quadient Web Tracking system to capture signatures of patrons when delivering trackable items. Deliver accountable mail and parcels over the counter and to departments capturing signatures on signature pads and entering this information in the Quadient Web Tracking system. Research and mark-up undeliverable and nixie mail according to Mail Markup Manual. Troubleshoot and resolve inquiries where it pertains to letters mailed to Spelman College. Provide services to patrons at the window or by telephone concerning services products policy and procedures. Process large last-minute mailing with time sensitive deadlines; volume could exceed 2500 pieces. Advise customers as to the most efficient and economical methods of mailing postal materials. Prepare outgoing mail for dispatch to the U.S. Postal Service according to U.S. Postal guidelines. Average annual volume is 710000; Utilize internal Mail Center application when forwarding mail and parcels to former Spelman College students according to U.S. Postal guidelines. Average 700 forwarding enteries; Assist patrons with preparing letters and parcels for shipment utilizing the U.S. Postal web-based Click n Ship application; Operate PowerPost high-volume meter machine to calculate apply postage and seal envelopes on all domestic mail international mail and special mail services.
Physical Demands
While performing the duties of this job the employee is regularly required to: stand walk reach with hands and arms and talk or hear. The employee is frequently required to: use hands for computers and postal equipment to move items and lift and/or move up to 50 pounds using appropriate equipment provided by the department. The employee is occasionally required to: sit and lift up to 100 pounds. Specific vision abilities required by this job include close vision distance vision color vision depth perception and the ability to adjust focus.
Required Qualifications
High School diploma or equivalent. This position requires strong customer service skills as well as good verbal and written computer skills. Computer literacy is required. Knowledge of United Postal Service United Parcel Service FedEx and DHL /Airborne procedures and guidelines preferred. Experience with postal meters and other mail related machines are preferred. Good oral and written communication skills are required when interacting with students faculty employees and equipment vendors. Also the incumbent must be able to read analyze and interpret documents such as operating and maintenance instructions and procedural manuals. To perform this job successfully an individual must have beginner skills using Microsoft Office Suite (Word Excel and PowerPoint) .
Preferred Qualifications
Two years of related work experience is preferred.
Key Skills
- Archival Standards
- Typing
- Data Entry
- Customer Service
- Computer Skills
- Microsoft Outlook
- Windows
- Office Experience
- 10 Key Calculator
- OSHA
- Microsoft Excel
- Filing
About Company
Spelman College was founded in 1881, Spelman College is a leading liberal arts college widely recognized as the global leader in the education of women of African descent. Located in Atlanta, the College’s picturesque campus is home to 2,300 students. Spelman is the country's leading ... View more
