Center Manager
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center manage productivity and ensure the centers team delivers world-class customer service to all customers monitor cost control and expenses and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss continuous improvement service delivery levels personnel management and business development.
The ideal candidate has a post high school education (college coursework or a degree) two years of retail store operations experience strong supervisory/managerial/leadership skills excellent computer/internet/software knowledge the physical ability to perform this job (lifting bending etc.) and knows how to listen and lead. He or she must have a dynamic personality and must be able to motivate a team to optimize performance.
RESPONSIBILITIES
- Performs personnel management which includes recruiting training scheduling and coaching associates
- Schedules work assignments and facilitates weekly or monthly staff meetings
- Monitors evaluates and maximizes customer service delivery and customer satisfaction
- Develops and implements the store marketing program
- Manages Center financials and prepares/provides reporting
- Manages inventory
- Reviews daily employee time sheets and submits for payroll processing
- Oversees Center maintenance including cleanliness safety and organization
- Performs other duties as assigned
QUALIFICATIONS
- Advanced education degree coursework or tech school desired
- Previous store management experience required including personnel and financial management experience
- P&L experience preferred
- Strong computer skills including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Bona fide management/leadership skills
- Willing to accept full accountability for Center operations
Required Experience:
Manager
About Company
The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating...
