Manager, Information Risk Management

The Manager Information Risk Management plays a key role in providing independent Line 2 oversight across Global Cybersecurity Services (GCS) and broader technology domains. This role leads and executes complex risk assessments provides credible challenge to control owners and senior technology partners and ensures that technology cyber data AI and emerging tech risks are appropriately identified managed and governed. The Manager acts as a trusted advisor contributes to the evolution of IRM oversight practices and may lead or coach junior analysts to support consistent highquality risk governance across the enterprise.

Position Responsibilities:

Independent Oversight & Support

• Lead Line 2 oversight activities across technology cyber data AI cloud and emerging technology domains.

• Perform oversight and challenge on complex RCSAs thematic reviews technology change assessments and targeted risk deep dives.

• Provide expert review and challenge of Line 1 control documentation in areas such as cloud security IAM data protection infrastructure resilience and disaster recovery.

• Oversee and validate the quality of risk assessments evidence and remediation commitments provided by Line 1 partners.

• Monitor and escalate significant issues risk exceptions control gaps and corrective action plans.

• Review reportable events including security incidents operational disruptions and thirdparty risks ensuring accurate classification and effective remediation.

Governance Reporting & Collaboration

• Develop and deliver highquality risk reporting dashboards and insights for senior leadership risk committees and governance forums.

• Maintain and enhance oversight processes documentation templates and guidance materials to support a consistent risk practice.

• Identify opportunities to uplift risk maturity streamline processes and strengthen the effectiveness of IRM oversight.

• Contribute to the development of policies standards and methodologies in collaboration with Standards Governance Technology Risk Operational Risk Privacy and Compliance.

• Represent IRM in crossfunctional forums working groups and strategic initiatives.

Professional Skills

• Communicate clearly and concisely with stakeholders.

• Build strong working relationships across Line 1 and Line 2 teams.

• Demonstrate curiosity attention to detail and a commitment to a strong risk culture.

Required Qualifications:

• 57 years of experience in technology risk cybersecurity IT audit or related domains.

• Bachelors degree in computer science computer engineering IT Security or a related field or equivalent experience.

• Strong knowledge of cloud IAM cyber operations resilience infrastructure or data protection concepts.

• Experience leading oversight reviews of RCSAs control testing programs complex risk assessments or thematic reviews.

• Strong capability in analyzing technical risks and presenting them in business-relevant terms.

• Demonstrated ability to engage and influence senior stakeholders across Technology Cyber and Risk teams.

• Strong written and verbal communication skills & detail-oriented with strong organizational skills

• Proactive adaptable and able to operate effectively in a dynamic and maturing risk environment.

• Strong communication skills clear concise risk messaging for senior leaders.

• Bilingualism (English and French) is an asset. If the successful candidate is in Québec proficiency in English will be required to support clients from various provinces outside of Quebec.

Preferred Qualifications:

• Professional certifications or working towards such as CISSP CISA CRISC and CISM is an asset

• Deep familiarity with risk and control frameworks (e.g. NIST CSF ISO 27001 CIS Controls) is an asset

• Experience coaching others or providing informal leadership is considered an advantage.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.