QA Analyst (IVR Tester)

Walnut Creek, CA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Must have

Strong knowledge of IVR systems and telecommunications platforms (ERSA Replicant Seamless).
Experience with QA methodologies test planning and execution.
Proficiency in defect management tools (Jira Rocketlane ).
Familiarity with automated testing tools (Cyara Velocity ).
Understanding of downstream system integrations (Salesforce Bringg Pinpoint CTI).
Ability to document precise test cases environments and expected outcomes.
Strong communication and collaboration skills with cross-functional teams.
Analytical mindset with attention to detail and process improvement focus.

Must have Strong knowledge of IVR systems and telecommunications platforms (ERSA Replicant Seamless). Experience with QA methodologies test planning and execution. Proficiency in defect management tools (Jira Rocketlane ). Familiarity with automated testing tools (Cyara Velocity ). Understanding of...