Records and Information Management Specialist

Duties:
The incumbent serves as a Records and Information Management Specialist - Facility Records Officer and will ensure that institutional federal records of vital historical fiscal and legal value are identified and preserved in accordance with federal laws regulation directives and policies. They are the senior technical advisor responsible for formulating policy performing strategic analysis and planning conducting program outreach coordinating and conducting training developing metrics and ensuring federally mandated information governance and accountability measures are in place.
Duties include but may not be limited to the following:

• Ensuring compliance with record keeping requirements for VHA records.
• Independently develops and utilizes records management metrics dashboards audits surveys and other reports to identify potential issues related to the health care system records management program.
• Responsible for the maintenance of the master records inventory and file plan for the Health Care System.
• Conducts a program of regular internal records management reviews and audits records maintained by service lines to assist offices within the organization in maintaining appropriate records management procedures.
• Formulates and implements professional organizer techniques and strategies to streamline file system organizations across a wide range of storage environments.
• Provides ongoing general and/or program specific training to staff related to records management ensuring all records liaisons are trained on the creation maintenance use storage and disposition of the records created within their area of responsibility.
• Educates end-users on how to utilize inventory file plan organizations using variety of inventory and file plan systems and meta data repositories.
• Collaborates with Office of General Counsel upon receipt of a litigation hold and advises personnel in litigation hold procedures ensuring litigation related records are safeguarded and available.
• Advises health care system personnel on the maintenance and/or disposition of documents not included in an approved Systems of Records and acts as a point of contact for management of unscheduled records.
• Performs other duties as assigned.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement 02/06/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal Service that is directly related to the work of the position and has equipped you with the particular knowledge skills and abilities to successfully perform the duties as a Records and Information Management Specialist. Qualifying specialized experience includes: possessing competence and confidence in public speaking be articulate and provide executive- level briefings; orchestrating adult learning and developmental training programs; applying and adapting analytical techniques and evaluative criteria to improvement effectiveness and productivity of a program; developing and utilizing metrics dashboards audits surveys and other reports to identify potential issues in a program area; extensive knowledge and understanding of agency information systems and archiving processes. NOTE: Experience must be fully documented on your resume and must include job title duties month and year start/end dates AND hours worked per week. OR
• Education: Successfully completed three (3) years of progressively higher-level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree in the related field of the position to be filled. The education portion must include courses that demonstrate the knowledge skills and abilities necessary to do the work of this position. Education must have been obtained in an accredited college or university. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR
• Combination: Combinations of successfully completed graduate level education (beyond the first 2 years) and specialized experience as described above to meet total experience requirements. The education portion must include graduate courses that demonstrate the knowledge skills and abilities necessary to do to the work of this position. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. Experience must be clearly indicated in your resume.

Required Experience:

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