Experienced Business Development Manager with strong post-sales ownership managing Web Development SEO and UI/UX projects across multiple clients. Adept at understanding client business goals translating requirements into clear execution plans coordinating with cross-functional teams and ensuring on-time high-quality delivery. Known for structured thinking calm client handling and end-to-end project accountability in fast-paced agency environments.
CORE EXPERTISE
- Post-Sales Client and amp; Account Management
- Web Development Project Coordination
- SEO Project Management and amp; Reporting
- UI/UX Project Coordination and amp; Review
- Requirement Gathering and amp; Scope Control
- Timeline Milestone and amp; Dependency Planning
- Cross-Functional Team Coordination
- Quality Assurance and amp; Client Acceptance
CRITICAL EXECUTION SKILLS
Requirement Gathering and amp; Analysis
Led client discovery calls to understand business goals website flow features and expectations
- Converted vague ideas into clear actionable task lists for developers
- Strong understanding of WordPress structure plugins UI/UX basics hosting domains and page builders
Client Communication and amp; Management
- Acted as the single point of contact post-sales
- Provided proactive updates handled concerns and managed scope creep diplomatically
- Maintained clarity confidence and transparency in all client interactions
Technical Fluency (Non-Coding)
- Understands difference between design vs development changes
- Able to estimate timelines with development input
- Identifies over-engineering misestimation or unnecessary complexity
Project Planning and amp; Delivery
- Broke projects into milestones with realistic timelines
- Tracked daily progress and ensured follow-ups
- Escalated risks early to avoid delivery failures
SMARTNESS and amp; PROBLEM-SOLVING TRAITS
- Thinks logically during client calls; handles unexpected technical questions calmly
- Converts ambiguity into structured execution plans
- Anticipates risks client indecision and delivery bottlenecks
- Proactive in identifying blockers and proposing solutions
- Solution-oriented approach: Let me check and come back with clarity
CULTURAL and amp; BEHAVIORAL STRENGTHS
- Strong Ownership Mindset Takes responsibility for outcomes not excuses
- Calm Under Pressure Manages tense clients delayed timelines and dev dependencies effectively
- Process-Driven Follows SOPs checklists and documentation rigorously
- High Attention to Detail Avoids rework by catching gaps early
- Empathy and amp; People Skills Balances client expectations with developer bandwidth
- Reliability Consistent follow-ups punctuality and predictable execution
QUALITY ASSURANCE and amp; DELIVERY EXCELLENCE
- Performs basic QA before client handover
- Checks responsiveness UI consistency and obvious functional issues
- Ensures work meets agreed scope before approval
BONUS VALUE ADDITIONS
- UI/UX awareness to identify obvious design or usability issues
- Professional negotiation of scope changes without conflict
- Structured documentation with step-by-step task clarity
PROFESSIONAL EXPERIENCE
- Business Development Manager Post Sales and amp; Project Management
- Managed post-sales delivery of multiple web development projects simultaneously
- Coordinated between clients designers and developers to ensure on-time delivery
- Ensured clear documentation scope control and quality execution
- Maintained long-term client relationships through trust and transparency
TOOLS and amp; PLATFORMS
- Project Tools: Trello / Asana / ClickUp / Jira
- CMS: WordPress Shopify
- Communication: Zoom Google Meet Slack
- Documentation: Google Docs Sheets
Experienced Business Development Manager with strong post-sales ownership managing Web Development SEO and UI/UX projects across multiple clients. Adept at understanding client business goals translating requirements into clear execution plans coordinating with cross-functional teams and ensuring on...
Experienced Business Development Manager with strong post-sales ownership managing Web Development SEO and UI/UX projects across multiple clients. Adept at understanding client business goals translating requirements into clear execution plans coordinating with cross-functional teams and ensuring on-time high-quality delivery. Known for structured thinking calm client handling and end-to-end project accountability in fast-paced agency environments.
CORE EXPERTISE
- Post-Sales Client and amp; Account Management
- Web Development Project Coordination
- SEO Project Management and amp; Reporting
- UI/UX Project Coordination and amp; Review
- Requirement Gathering and amp; Scope Control
- Timeline Milestone and amp; Dependency Planning
- Cross-Functional Team Coordination
- Quality Assurance and amp; Client Acceptance
CRITICAL EXECUTION SKILLS
Requirement Gathering and amp; Analysis
Led client discovery calls to understand business goals website flow features and expectations
- Converted vague ideas into clear actionable task lists for developers
- Strong understanding of WordPress structure plugins UI/UX basics hosting domains and page builders
Client Communication and amp; Management
- Acted as the single point of contact post-sales
- Provided proactive updates handled concerns and managed scope creep diplomatically
- Maintained clarity confidence and transparency in all client interactions
Technical Fluency (Non-Coding)
- Understands difference between design vs development changes
- Able to estimate timelines with development input
- Identifies over-engineering misestimation or unnecessary complexity
Project Planning and amp; Delivery
- Broke projects into milestones with realistic timelines
- Tracked daily progress and ensured follow-ups
- Escalated risks early to avoid delivery failures
SMARTNESS and amp; PROBLEM-SOLVING TRAITS
- Thinks logically during client calls; handles unexpected technical questions calmly
- Converts ambiguity into structured execution plans
- Anticipates risks client indecision and delivery bottlenecks
- Proactive in identifying blockers and proposing solutions
- Solution-oriented approach: Let me check and come back with clarity
CULTURAL and amp; BEHAVIORAL STRENGTHS
- Strong Ownership Mindset Takes responsibility for outcomes not excuses
- Calm Under Pressure Manages tense clients delayed timelines and dev dependencies effectively
- Process-Driven Follows SOPs checklists and documentation rigorously
- High Attention to Detail Avoids rework by catching gaps early
- Empathy and amp; People Skills Balances client expectations with developer bandwidth
- Reliability Consistent follow-ups punctuality and predictable execution
QUALITY ASSURANCE and amp; DELIVERY EXCELLENCE
- Performs basic QA before client handover
- Checks responsiveness UI consistency and obvious functional issues
- Ensures work meets agreed scope before approval
BONUS VALUE ADDITIONS
- UI/UX awareness to identify obvious design or usability issues
- Professional negotiation of scope changes without conflict
- Structured documentation with step-by-step task clarity
PROFESSIONAL EXPERIENCE
- Business Development Manager Post Sales and amp; Project Management
- Managed post-sales delivery of multiple web development projects simultaneously
- Coordinated between clients designers and developers to ensure on-time delivery
- Ensured clear documentation scope control and quality execution
- Maintained long-term client relationships through trust and transparency
TOOLS and amp; PLATFORMS
- Project Tools: Trello / Asana / ClickUp / Jira
- CMS: WordPress Shopify
- Communication: Zoom Google Meet Slack
- Documentation: Google Docs Sheets
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