Information Technology Specialist (Custspt)
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Job Location:
San Diego, CA - USA
Yearly Salary:
$ 85307 - 110905
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Summary
This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the How to Apply section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
- You will diagnose information technology (IT) customer service requests to determine feasibility of additional requirements with existing capabilities.
- You will provide support to the Customer Technical Representative (CTR) by interpreting and representing the Customer in contract discussions and requirements.
- You will create and manage user accounts with appropriate users rights to access network systems.
- You will oversee the procurement of hardware or software releases to maintain compatibility with current operations.
- You will provide technical assistance guidance and solutions for development installation usage and sustainment of all current and emerging technologies/telecommunication products and services.
Conditions of employment
- Must be a US Citizen.
- Must be determined suitable for federal employment.
- Must participate in the direct deposit pay program.
- New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit
- Within the Department of Defense (DoD) the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
- Males born aftermust be registered for Selective Service.
- This is a bargaining unit position.
- You will be required to obtain and maintain a current valid United States drivers license.
- You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
- This position is designated as a Cybersecurity Workforce position. You must obtain and maintain the credentials as described in SECNAV M-5239.2 for specialty area 411 level intermediate within 12 months of appointment.
- You will be required to complete training obtain and maintain a government credit card for travel and travel-related purchases.
- This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
- You will be required to obtain and maintain a current DoDM 8140.03 for DCWF role of (411) certification.
- The employee may be recalled to duty after working hours.
Qualifications
Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
1) Providing support to the Customer Technical Representative (CTR) by interpreting and representing the customer discussions and requirements;
2) Serving as a technical advisor for all customer service problems;
3) Providing input to the CTR for preparation to the final report on Contractor performance for the applicable task order; and
4) Providing customer representation in any discussions regarding Service Level agreement clarification and or definition and support process.
Your experience must reflect skill in the following areas: attention to detail customer service oral communication and problem solving.
(NOTE:This information must be supported by your resume in order to be considered for the position)
Additional qualification information can be found from the following Office of Personnel Management website:
Information Technology (IT) Management Series 2210 (Alternative A)
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. professional philanthropic religious spiritual community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment.
The employee must obtain and maintain required DOD 8570 IA training requirement certification at a minimum Network A or SSCP for this designated Information Assurance Technical (IAT) Level I and required to obtain certification at Level II within 6 months of accepting the position.
Education
In lieu of specialized experience you may qualify with the following education or combination of both education and experience:
Ph.D. or equivalent doctoral degree
or
3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctorate degree
A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.
Additional information
This position is covered by the Department of Defense Priority Placement Program.
Several vacancies may be filled.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements including failure to report to any of the scheduled appointments.
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: preference does not apply when selecting individuals under this specific hiring authority. However if you claim veterans preference you will be required to submit supporting documentation with your application as described in the Required Documents section below.
This announcement uses the Defense Industrial Base Major Range and Test Facilities direct hire authority to recruit and appoint qualified candidates to certain positions in the competitive service.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC
Key Skills
- Computer Hardware
- IT Experience
- Network Administration
- Network Support
- LAN
- Computer Networking
- Computer Skills
- Windows
- Sharepoint
- Teaching
- Operating Systems
- Leadership Experience
