RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT) (Title 5)

1. Works with non-homogenous work centers throughout the wing to integrate planning development and implementation of knowledge programs and systems. Applies enterprise processes and technologies to capture store organize share and control tacit and explicit knowledge. Implements Continuous Process Improvement techniques to improve mission and business processes. Uses various software to enhance access to relevant cross-functional information. Provides training to managers and end-users regarding knowledge management principles costs and benefits. Administers Enterprise Information Systems (EIS) to facilitate knowledge management and collaboration by developing designing and maintaining websites. Provides EIS web management and administrative support. Ensures all site content adheres to applicable policies and standards. Provides training consultation and instruction to end-users on database and file management techniques.

2. Provides guidance to Wing leadership moving the organization towards the implementation of effective knowledge management practices. Promotes Wings use of knowledge management and information sharing practices. Possess a thorough understanding of Air organizations missions and procedures and recommends appropriate technologies to support current policies and practices and advise on opportunities presented by emerging technologies. Facilitate a clear understanding of the needs and requirements of information required by the end-users. Promotes knowledge sharing between information owners and users through the organizations operational processes and systems. Facilitates collaboration for the Wing tenants and GSUs through use of the latest technologies. Designs builds implements and maintains knowledge initiatives and provides a framework to ensure the harnessing of explicit knowledge. Develops integrative dashboards of data to enable informed decision making. Analyzes evaluates advises and improves work methods and procedures through information management automation. Bestows technical expertise and conducts training on system operation hardware and web management. Provides software support.

3. Manages overall processes for organizations to plan coordinate share and control information. Possess knowledge of the organizations core business/mission processes and procedures. Identifies and assists in establishing roles and responsibilities for supporting a knowledge management environment; builds knowledge working groups/teams. Migrates content to support and promote knowledge management. Supports and maintains the continuous development of new communities of practice through the analysis of current and projected work methods. Determines how knowledge will be structured shared controlled and accessible for the various needs of the organization. Defines roles and responsibilities related to data governance and provides clear accountability for stewardship of the commanders principle information assets. Serves as the primary liaison between users functional areas and technology. Validates all data related business requirements for managing and protecting data are clearly defined and communicated. Provides customer service by assisting and educating users on authoritative data sources data services and presentation tools to meet organizational objectives.

4. Manages the Records Management (RM) and Records Life Cycle Program. Enforces statutory records management requirements to include training policies and technologies. Identify organize protect share archive and dispose of official government records through automated management systems. instructions and general guidance Collaborates with Wing IT security specialists to conduct risk analyses security tests evaluations. Creates security reports for submission. Administers user access controls electronic records structure permissions storage password controls and procedures using applicable security policies and regulations. Partners with knowledge managers at all levels to ensure that available tools have the capacity to support effective Air and Joint collaboration. Develops and implements policy and guidance governing the implementation of knowledge management initiatives. Develops reports matrices and requests for information as well as collaborative planning tools to ensure timely delivery of decision-quality information to organizational stakeholders.

5. Performs other duties as assigned.

Conditions of employment

Conditions of Employment

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( employment suitability as determined by a background investigation.

Qualifications

GENERAL EXPERIENCE:
Progressively responsible clerical office or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

SPECIALIZED EXPERIENCE:
Experience that equipped the applicant with the particular knowledge skills and abilities (KSAs) to perform successfully the duties of the position and that is typically in or related to the position to be filled. To be creditable specialized experience must have been equivalent to at least the next lower grade level. Applicants who have the 1 year of appropriate specialized experience as indicated in the table are not required by this standard to have general experience education above the high school level or any additional specialized experience to meet the minimum qualification requirements.