Quality Nurse Coordinator
Share
Job Location:
Waukegan, IL - USA
Hourly Salary:
USD 36 - 55
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Day Shift
$36 - $55/hr
Job Summary
The Quality Nurse Coordinator is a Registered Nurse responsible for supporting clinical quality initiatives transitional care management and care coordination to improve patient outcomes and ensure compliance with regulatory and payer quality standards. This role emphasizes post-discharge outreach care gap closure quality measure support and clinical task management while upholding the organizations Qssentials Standards of Excellence. The Quality Nurse Coordinator collaborates closely with providers clinic staff and external partners to deliver timely patient-centered and compliant care across all age groups.
Essential Job Functions
Transitional Care Management (TCM)
Provide timely telephonic outreach to patients discharged from hospitals or skilled nursing facilities.
Assess post-discharge needs including medication reconciliation and symptom review.
Schedule and coordinate TCM visits with the patients Primary Care Provider (PCP).
Document all outreach and care coordination activities in the electronic medical record (EMR).
Quality Measures & Care Gap Closure
Support quality measures primarily for PCPs with potential expansion to specialty services (Cardiology Pulmonology Gastroenterology).
Collaborate with providers clinic staff and insurance companies to improve quality metrics and close care gaps related to preventive services chronic disease management and wellness requirements.
Navigate payer portals for quality reporting audits data submission and documentation.
Assist with audits reporting deadlines and performance improvement initiatives.
Clinical Support & Triage
Triage incoming patient calls and portal messages; identify urgent concerns and escalate appropriately.
Provide patient education related to test results preventive care and follow-up instructions.
Assist providers by managing clinical task queues and ensuring timely patient communication.
Task Management & Documentation
Manage clinical task buckets including:
Medication refill requests per protocol
Patient portal messages
Diagnostic and lab result follow-up
Ensure accurate and timely documentation of all patient interactions in the EMR.
Vaccine Program & Regulatory Support
Support vaccine program compliance (e.g. Vaccines for Children VFC).
Monitor vaccine storage requirements and maintain temperature logs.
Coordinate thermometer calibration and maintain required documentation.
Supervision Exercised
None
Competencies
Knowledge of clinical quality measures and documentation standards
Strong collaboration and interpersonal skills
Excellent attention to detail and follow-through
Ability to triage patient needs and prioritize tasks
Comfortable working independently in a structured quality-focused role
Working Environment & Physical Demands
Frequently sits while performing job duties.
Occasionally walks stands bends squats kneels twists climbs lifts carries and pushes.
Lifting and carrying up to 50 lbs may be required.
Visual and Hearing Requirements
Must be able to see with corrective eyewear.
Must be able to hear clearly with assistance.
Additional Considerations
May be exposed to infectious and contagious diseases.
May have contact with patients under various circumstances.
Must be able to handle emergency or crisis situations.
May be subject to occasional irregular hours.
May be required to wear protective equipment.
Bloodborne Pathogens: No routine exposure.
Minimum Qualifications
Education
Current licensure as a Registered Nurse required
BSN or higher degree preferred
Experience
35 years of experience in clinical or community health settings preferred
Outpatient or ambulatory care experience preferred
Experience with quality measures audits or insurance reporting strongly preferred
Proficiency with EMR systems and payer portals
Certifications/Licensure
Current Illinois Registered Nurse license
Basic Life Support (BLS/CPR) for Healthcare Providers
Travel
Travel to other Vista Health sites may be required
Required Experience:
IC
Key Skills
- Microsoft Access
- Quality Assurance
- Data Collection
- HEDIS
- ISO 9001
- Root cause Analysis
- Medical office experience
- Quality Systems
- Nursing
- Quality Control
- Quality Management
- Manufacturing
About Company
Choose Excellence. Choose Vista. Are you Awesome? Join our team! If you are looking for a career where you can make a difference, come talk to us. We are always looking for great people to join our team. Recognize an Awesome Nurse The DAISY Award For Extraordinary Nurses is an interna ... View more
