Security Assistant

Major duties include but are not limited to:

• Performs alarm and access monitoring tracing access patterns programming assigning or removing user permissions updating databases remotely opening and securing doors during routine and emergency operations and generating a variety of reports as needed.
• Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate.
• Responsible for responding to alarm systems monitoring fire access intrusion duress/panic medical emergencies psychiatric emergencies medical assist teams etc.; and emergency digital paging system. Monitors emergency weather alerts and transmits warnings system wide when appropriate.
• Maintains radio/alarm activity records/logs to include dates times and results of communications and activities and prepares completed reports.
• Performs and documents emergency callbacks when necessary. Tracks critical information and reports findings to the supervisor.
• Implements policies procedures and methods for identifying and protecting information personnel property facilities operations or material.
• Operates an established vehicle registration and visitor management program and parking registration and/or photo identification equipment. Issues and retrieves government issued keys and/or identification cards.
• Reviews requests for and issues passes and identification documents.
• Maintains accurate key inventory and accountability database. Maintains accountability of Police Officer badges issued and all associated logs.
• Performs administrative (non-criminal) investigations of lost keys passes and PIV cards for rapid assessment and documentation of any compromised access to VA property and termination of off access permissions.
• The position monitors and receives routine and emergency calls from a variety of sources that need police fire medical or other emergency services.
• Determines the nature and location of the emergency; prioritizes events and commits police resources appropriately; determines what notifications are necessary based upon event type makes such notifications and coordinates follow-up communications.
• Receives and process emergency calls maintains contact with law enforcement units on assignment maintains status and location of Police Officers and coordinates communication between agencies as needed.
• Answers nonemergency calls for assistance. Monitors and directs responses to security and life safety communications radio dispatches telephone calls and other emergency communication circuits.
• Receives and compiles information from various sources related to police and emergency incidents taking appropriate actions regarding intrusion duress and hold-up alarms.
• Directs response and/or modifies responsible personnel depending on the type of incident or request.
• Coordinates with various federal state and local law enforcement officials for coordination of emergency situations.
• Responsible for the orderly flow of communications between the police dispatch center agency leadership and the work force.
• Operates a variety of communications and security equipment such as computers multi-frequency radios multi-line telephone system and other related peripherals.
• Operates a variety of communications equipment telephones and computer systems to support both routine and emergency operations.
• Performs system checks on a variety of equipment used in the dispatch center. Troubleshoots systems when problems arise and resolves issues whenever possible.
• Conducts equipment inventories and completes records and other logs.
• Performs monthly alarm checks submits reports documenting the operational status of each circuit tested. Initiates work orders for malfunctioning circuits and equipment.

Conditions of employment

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume Transcripts etc. is required
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement.

GS-05 grade level: One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge skills and abilities (KSAs) and other characteristics to perform successfully the duties of the position and that is typically in or related to the work of the position to be filled in the normal line of progression for the occupation in the organization.

• Specialized experience includes: the use of various computer automation systems; computer skills in terms of data entry compiling information preparing and submitting reports and database maintenance and management; maintaining confidentiality of information both electronic and print; and communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing

• EDUCATION: Have successfully completed (4) years of education above the high school level. This education must have been obtained in an accredited business secretarial or technical school junior college college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours 45 quarter hours or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business secretarial or technical NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.

• Applicants may also combine education and experience to qualify at the GS-05 level. To calculate first identify the percentage of required education you have earned (when substituting you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-XX. For example an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education.