Sales and Admissions Director

Turning Point Behavioral Health

Job Location:

Madison, OH - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Sales and Admissions Director is responsible for driving sustainable census growth through strategic professional referral development regional community outreach and high-touch prospective client engagement. This role serves as the primary bridge between Turning Point Behavioral Health and the professional community across the region ensuring individuals in need of behavioral health and substance use treatment are connected to care in a timely compassionate and clinically appropriate manner.

This position combines frequent regional day-trip travel external relationship-building and internal admissions leadership to ensure outreach efforts translate into appropriate well-supported admissions and a strong ethical census pipeline.

Key Responsibilities

Referral Development & Regional Outreach

Build and maintain strong referral relationships with hospitals behavioral health providers physicians detox programs courts EAPs and community agencies.
Conduct regular inperson outreach and scheduled travel to key markets executing a regional outreach plan with weekly and monthly goals for provider visits presentations and community education.
Represent Turning Point Behavioral Health at conferences and professional events.
Educate referral partners on program services admission criteria and outcomes.

Admissions Leadership

Oversee the full admissions pipeline from first inquiry through admission ensuring timely professional communication and prompt consistent followup for all inquiries.
Develop structured followup processes for prospective clients families and referral sources.
Collaborate with clinical leadership to ensure appropriate level of care.
Monitor key conversion metrics (inquiry-to-assessment assessment-to-admission and lost referral recapture).

Client & Family Engagement

Serve as a primary contact for prospective clients and families offering clear compassionate guidance through the admissions process.
Maintain documented follow-up for individuals who defer or require future engagement.

Internal Collaboration

Work closely with Clinical Nursing and Operations teams to align admissions with census needs and program capacity.
Participate in census marketing and leadership meetings.
Share referral/market feedback to support program improvement.

Data Strategy & Performance

Maintain accurate documentation of referral and admissions activity.
Analyze referral patterns market trends and conversion data to guide outreach strategy.
Develop quarterly outreach and admissions plans tied to census goals.
Support ethical payor mix management with leadership.

Qualifications

Education & Experience

Bachelors degree preferred (healthcare marketing behavioral health or related field).
3 years of experience in behavioral health addiction treatment admissions or outreach.
Proven success in regional referral development.

Skills & Competencies

Excellent relationshipbuilding and communication skills.
Ability to travel frequently within the region.
Understanding behavioral health levels of care.
Strong organization follow-up and attention to detail.
Data-driven with ability to interpret and act on performance metrics.
Knowledge of HIPAA and professional boundaries.

Work Environment

Frequent regional day travel for outreach and referral development.
Combination of community outreach travel and onsite admissions responsibilities.
Flexibility to respond to timesensitive admissions needs.
Active participant in organizational planning related to growth and community partnerships.

HME Care is an Equal Opportunity Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression national origin disability or status as a protected veteran. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 1- or email

Required Experience:

Director

The Sales and Admissions Director is responsible for driving sustainable census growth through strategic professional referral development regional community outreach and high-touch prospective client engagement. This role serves as the primary bridge between Turning Point Behavioral Health and the ...