Public Information Manager, Senior

Are you RichmondR.E.A.D.YRespect.Equity.Accountability.DiversityYOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent fostering growth opportunities and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

This position reports to a City Council agency and plays a key role in shaping and delivering the Citys public communications and outreach efforts. The role leads the planning coordination and execution of communication public information event planning and marketing initiatives that support the agencys mission and priorities.

The position will work in parallel to an existing PIO and may provide direct supervision to professional-level exempt staff. The position is responsible for guiding day-to-day operations setting program goals and performance standards and monitoring progress toward strategic objectives. Responsibilities include overseeing internal and external communications strategies providing advisory and consulting services managing budgets and expenditures and developing communication protocols.

This role also serves as a point of contact for media relations including acting as a spokesperson responding to press inquiries drafting press releases supporting or leading press conferences and overseeing electronic and social media platforms for assigned functions.

• Primary responsibilities include managing department website social media platforms and social media strategy.
• Serves as media spokesperson by responding to media and requests for information. As assigned attends press conferences. Keeps leadership advised of potential issues/challenges and assists leaders with various forms of communications.
• May supervise professional paraprofessional and support level staff including providing oversight on work product conducting performance evaluations coordinating training and implementing hiring discipline and termination procedures.
• Oversees directs and coordinates external communication efforts such as responding to customer inquiries creating campaigns and planning/coordinating community events.
• Provides oversight and coordination; directs and conducts internal communication efforts such as creating and disseminating employee newsletters department announcements and notices via email posters flyers etc.
• Performs administrative activities such as meeting with public or private constituents regarding cooperative city interests managing communications and public outreach budgets and other duties as assigned.

MINIMUM TRAINING AND EXPERIENCE:

• Bachelors Degree in public relations communications journalism marketing or directly related field.
• Five years of public communications experience with supervisory experience preferred.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.

LICENSING CERTIFICATIONS and OTHER SPECIAL REQUIREMENTS:

• None Required

KNOWLEDGE SKILLS AND ABILITIES:

Knowledge (some combination of the following):

• Extensive experience with social media platforms and designing social media marketing campaigns
• Thorough knowledge and understanding of municipal government structure and operations
• Comprehensive knowledge of federal state and local legislative processes
• Graphic design experience and knowledge
• Comprehensive knowledge of television video and film script writing direction editing and production
• Understanding of and familiarity with media relations
• Event coordination and execution
• Significant political acumen
• Command of public relations and communications
• Understanding of latest creativity and innovation concepts in public information practices and marketing
• Knowledge of social media platforms

Skills (some combination of the following):

• Computer proficiency in Microsoft Office Suite
• Media relations
• Television production
• Event coordination and production
• Writing producing and editing
• Project management
• People management
• Effective oral and written communication
• Interpersonal communication
• Presentations
• Public speaking
• Strategic planning

Abilities (some combination of the following):

• Make decisions
• Think quickly
• Organize
• Articulate appropriate responses
• Problem-solve
• Exercise sound judgment

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process please contact Jessica McKenzie Human Resources Manager by email at .

This policy applies to all terms and conditions of employment including recruitment hiring placement promotion termination layoff transfer leaves of absence compensation and training.

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