Lead Specialist GES H2R Mobility&Benefit

Job Title: Lead Specialist GES H2R Mobility & Benefits

Location: Hyderabad India

The HR Support Officer is a key member of the GES HR Hyderabad Hub responsible for delivering accurate and timely HR administrative and transactional services across regions. The role supports global HR operations by managing employee benefits HR administration and employee data while ensuring compliance with regional policies and service-level agreements. This position plays a vital role in maintaining a smooth standardized and costeffective HR service delivery model within a global shared services environment.

At dsm-firmenich being a force for good is not optional. Diversity Equity & Inclusion is a shared responsibility woven into our daily work benefiting our People Customers & Communities and driving business value. Equal access to opportunities is a given belonging is a shared feeling authenticity is celebrated.

Your key responsibilities

• HR Administration & Benefits Management
  Manage global HR administrative activities including employee benefits enrollment life event changes benefit renewals and termination of benefits in line with regional requirements
• Employee Data & Lifecycle Support
  Update and maintain accurate employee data for life events and benefits changes ensuring data integrity across HR systems.
• Reimbursements & Employee Support
  Support and process employee reimbursement requests such as tuition/education rent and childcare benefits ensuring timely and accurate handling.
• Policy & Compliance Handling
  Apply HR policies procedures and employment laws based on regional requirements ensuring compliance and standardized service delivery.
• ServiceNow Ticket Management
  Handle employee requests through the ServiceNow ticketing tool meeting internal KPIs and service-level agreements.
• Reporting & Continuous Improvement
  Generate HR reports as requested support change management communications and contribute to process simplification and continuous improvement initiatives.

We Bring

• A purpose-led performance-driven work environment.
• Opportunities to lead complex workplace operations and projects.
• A collaborative culture that values innovation and operational excellence.
• Career growth across functions sites and global teams.
• Continuous learning and development through structured programs.
• An inclusive supportive workplace that encourages new ideas.

You bring

• Graduation or postgraduation degree preferably in Human Resources with a minimum requirement of a vocational degree in HR Management Business or a related discipline.
• Proven experience in HR operations with a minimum of 2 years in a Global Shared Services environment.
• Strong working knowledge of HR systems such as SAP SuccessFactors (EC Time/Kronos) and ticketing toolbased applications.
• Solid experience in time system administration including reporting data analysis and audit support.
• Exceptional focus on detail efficiency and accuracy while handling sensitive employee and payroll-related data.
• Ability to work under tight deadlines with flexibility combined with strong proficiency in MS Excel and MS Office tools.

About dsm-firmenich

At dsm-firmenich we dont just meet expectations we go beyond them. Join our global team powered by science creativity and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare the impact of your work here will be felt by millions every single day. Whether its fragrance that helps you focus alternative meat thats better for the planet or reducing sugar without losing flavor this is where you help shape the future of nutrition health and beauty for everyone everywhere. And while youre making a difference well make sure youre growing too. With learning that never stops a culture that lifts you up and the freedom to move across businesses teams and borders. Your voice matters here. And your ideas Theyre essential to our future. Because real progress only happens when wego beyond together.

Our application process

Interested in this position Please apply online by uploading your resume in English via our career portal ( For further information please contact Teena Khan Talent Acquisition Business Partner ().

Inclusion belonging and equal opportunity statement

At dsm-firmenich we believe being a force for good starts with the way we treat each other. When people feel supported included and free to be themselves they do their best work and thats exactly the kind of culture were building. A place where opportunity is truly equal authenticity is celebrated and everyone has the chance to grow contribute and feel they proud to be an equal opportunity employer and were serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing were committed to reflecting the world we serve. We welcome candidates from all backgrounds no matter your gender ethnicity sexual orientation or anything else that makes you you. And if you have a disability or need any support through the application process were here to help just let us know what you need and well do everything we can to make it work.

Agency statement

Were managing this search directly at dsm-firmenich. Were not accepting agency submissions or proposals involving fees or commissions for this role.