Complex Case Investigator

Birmingham - UK

Monthly Salary: £ 45091 - 51356

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

#internal #LI-DNI

Please note this vacancy is only available for Birmingham City Council employees in the City Operations Directorate

Complex Case Investigator

Fixed Term Contract - Acting Up for a maximum of 12 months

Grade D -

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

We are seeking highly motivated Complex Case Investigator to join our Private Rented Sector Licensing this role you will take a lead in identifying unlicensed properties tackling noncompliant landlords and delivering complex enforcement cases to improve housing standards across the city.

What you will do

You will be responsible for investigating serious housing hazards enforcing licensing conditions and taking robust action in line with our Regulation and Enforcement policies.
This includes leading on enforcement activities such as Civil Penalties Community Protection Notices and prosecutions as well as coordinating responses to anti-social behaviour linked to privately rented properties.
This is a vital role in ensuring residents live in safe wellmanaged homes and that landlords understand and meet their legal responsibilities.

We are looking for candidates with:

A Level 6 qualification in a relevant subject or significant experience in private rented sector housing standards enforcement.
Indepth knowledge of housing legislation including HHSRS environmental protection and public health law.
Practical experience applying HHSRS and enforcing housingrelated legislation.
Experience managing and resolving anti-social behaviour cases.
Experience conducting investigations and interviews in line with PACE requirements.
Proven ability to manage cases to successful outcomes including conflict resolution and partnership working.
Excellent written and verbal communication skills including report writing.
Strong investigative intelligence-gathering and problemsolving abilities.
Confident decisionmaking and the ability to challenge constructively.
Highly resilient adaptable able to work independently and meet deadlines.
Ability to form positive working relationships across teams and external agencies.

Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached.

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy Birmingham City Council here.

Job Description and PersonSpecification

Interviews like to take place w/c 16 February 2026.

Description#internal #LI-DNIPlease note this vacancy is only available for Birmingham City Council employees in the City Operations DirectorateComplex Case InvestigatorFixed Term Contract - Acting Up for a maximum of 12 monthsGrade D -Consultation grade - subject to formal evaluation under the Pay E...

Description

#internal #LI-DNI

Please note this vacancy is only available for Birmingham City Council employees in the City Operations Directorate

Complex Case Investigator

Fixed Term Contract - Acting Up for a maximum of 12 months

Grade D -

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

What you will do

You will be responsible for investigating serious housing hazards enforcing licensing conditions and taking robust action in line with our Regulation and Enforcement policies.
This includes leading on enforcement activities such as Civil Penalties Community Protection Notices and prosecutions as well as coordinating responses to anti-social behaviour linked to privately rented properties.
This is a vital role in ensuring residents live in safe wellmanaged homes and that landlords understand and meet their legal responsibilities.

We are looking for candidates with:

A Level 6 qualification in a relevant subject or significant experience in private rented sector housing standards enforcement.
Indepth knowledge of housing legislation including HHSRS environmental protection and public health law.
Practical experience applying HHSRS and enforcing housingrelated legislation.
Experience managing and resolving anti-social behaviour cases.
Experience conducting investigations and interviews in line with PACE requirements.
Proven ability to manage cases to successful outcomes including conflict resolution and partnership working.
Excellent written and verbal communication skills including report writing.
Strong investigative intelligence-gathering and problemsolving abilities.
Confident decisionmaking and the ability to challenge constructively.
Highly resilient adaptable able to work independently and meet deadlines.
Ability to form positive working relationships across teams and external agencies.

Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached.

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.

For any informal enquires please contact the Resourcing Team

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.

Job Description and PersonSpecification

Interviews like to take place w/c 16 February 2026.

Key Skills

Epidemiology
Public Health
Bank Secrecy Act
Bioinformatics
Fraud
Genetics
Interviewing
Law Enforcement
Qualitative Research Interviewing
Research Experience
Next Generation Sequencing
Writing Skills

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About Company

Birmingham City Council

We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in ... View more

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