The Business Development Manager will lead the growth performance and operational excellence of Amazons Hub Delivery program across regions in Brazil. Managing a team of Channel Team Leads (CTLs) this leader drives network expansion ensures delivery quality and develops high-performing field teams. The role blends strategic planning with selective hands-on support to accelerate launches resolve escalations and maintain Amazons high standards.
Key job responsibilities
Lead and develop CTLs ensuring strong team performance coaching and capability building.
Own multi-region acquisition and expansion strategy ensuring sustainable growth and high-quality onboarding.
Drive operational performance maintaining delivery success metrics of 98.5% across all regions.
Dive deep into data to identify root causes performance risks and improvement opportunities.
Serve as senior escalation point for complex onboarding partner performance and operational blockers.
Partner with Delivery Stations Program and Product teams to improve tools processes and partner experience.
Represent the region in business reviews providing insights forecasts and strategic recommendations.
- Experience in program management logistics operations supply chain transportation or a related field
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Experience in senior level leadership support or experience at Amazon
- Experience in English-language communication skills both written and verbal
- Experience and track record of exceeding sales goals
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