IFM Director
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Job Location:
Greenville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
IFM Director JLL
What this job involves:
As an IFM Director at JLL you will lead integrated facility management operations that directly impact client satisfaction and operational excellence. This role serves as a critical bridge between our clients strategic objectives and day-to-day facility operations ensuring seamless service delivery while driving continuous improvement initiatives. You will contribute to JLLs mission by maintaining the highest standards of facility management fostering strong client relationships and implementing innovative solutions that enhance workplace experiences. This position offers the opportunity to shape facility management best practices while leading cross-functional teams in a dynamic client-focused environment.
What your day-to-day will look like:
Monitor and analyze Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to ensure service excellence and proactively address operational challenges
Manage client relationships through regular communication service reviews and implementation of programs designed to enhance customer satisfaction
Coordinate work order management systems for internal staff and vendor partnerships while ensuring compliance with safety protocols and operational standards
Oversee facility soft services including meeting preparation conference room management food services coordination and employee badging operations
Lead team collaboration initiatives and drive implementation of IFM best practices and innovative solutions across the portfolio
Support new employee onboarding processes through coordination of access provisioning and stakeholder communications
Conduct compliance audits and ensure adherence to JLL standards local regulations and safety requirements
Required Qualifications:
Bachelors degree in Facility Management Business Administration Engineering or related field
Minimum 2 years of facility management experience in corporate environments third-party service providers or consulting capacity
Demonstrated experience with KPI monitoring SLA management and performance analytics
Strong leadership and team management capabilities with proven ability to drive cross-functional collaboration
Excellent written and verbal communication skills with demonstrated client relationship management experience
Proficiency in facility management software systems and Microsoft Office Suite
Knowledge of safety regulations compliance standards and facility operations best practices
Preferred Qualifications:
Professional certifications in Facility Management (CFM FMP SFP) or related disciplines
Experience with integrated facility management service delivery models
Basic knowledge of building systems including HVAC electrical and mechanical systems
Project management experience with ability to manage multiple priorities simultaneously
Previous experience in vendor management and contract administration
Familiarity with workplace services and employee experience programs
Experience with budget management and financial reporting in facility operations
Location: Onsite - Greenville SC
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site Greenville SCIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Director
Key Skills
- Fundraising
- Management Experience
- Coaching
- Analysis Skills
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Mentoring
- Public Speaking
- negotiation
- Supervising Experience
About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.
