About Us
At Open Farm we are transforming the way people feed their pets with a focus on producing premium healthy food and treats all ethically sourced from farm-to-bowl. Headquarteredin Torontoand with teammembersacross the US Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced top-quality ingredients from farmers and fisheries who believe in doinggood for all animals and the environment.
Before you embark on this journey with us learn more about the opportunity:
As Manager E-Commerce you will own the end-to-end product experience across our Shopify ecosystem with a strong focus on our subscription and auto-ship business. You will work closely with Engineering Design Marketing CX and Operations to identify opportunities prioritize initiatives and ship high-impact features that improve conversion retention and customer lifetime value. You will be responsible for evolving the acquisition onboarding and lifecycle experience of subscribers optimizing recurring revenue subscription journeys and long-term customer engagement to drive sustainable growth
In this role you will:
- Own the end-to-end Shopify and subscription product experience including PDPs checkout Subscriptions meal plans customer accounts and post-purchase flows.
- Define and maintain the e-commerce product roadmap aligning platform initiatives with business goals across acquisition retention AOV and LTV.
- Lead optimization of the subscription lifecycle from acquisition and onboarding to renewal pause/cancel and win-back to maximize recurring revenue.
- Partner cross-functionally with Engineering Design Marketing CX and Operations to translate business needs into scalable product solutions.
- Drive experimentation and conversion rate optimization including A/B testing personalization bundles and upsell/cross-sell initiatives.
- Leverage data and customer insights to identify friction points prioritize opportunities and measure the impact of product initiatives.
Own the evaluation implementation and optimization of Shopify apps and integrations including subscriptions CRM reviews search and loyalty platforms.
Ensure platform performance reliability and scalability proactively managing technical debt upgrades and operational risks.
All other duties as assigned
Were genuinelyexcited about you because you have: .
- 5 years of Product Management experience in e-commerce preferably within DTC
- Hands-on experience managing Shopify platform
- Proven experience working with subscription or recurring revenue models
- Strong analytical and data-driven decision-making skills
- Demonstrated ability to lead cross-functional initiatives
- Experience driving conversion rate optimization and experimentation
- Excellent communication and stakeholder management skills
What we offer you - its the perfect package:
- An opportunity to grow develop and thrive within a mission-driven dynamic and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community
- Comprehensive healthcare coverage and RRSP plans with company match
- Great office culture (with lots of adorablepets!) where your pet interrupting video calls or in-person meeting is the norm
- Discounted food apparel and insurance for your furry family members
- In addition to your PTO we offer company-wide wellness days and personal days to support your wellbeing
- Volunteer days to give back to our community
Compensation:
The hiring range for this role is $90000$130000 CAD annually with final compensation thoughtfully aligned to your experience skills and the value you bring. At Open Farm we know great people dont always fit a mold so role scope and compensation may evolve to reflect your unique strengths. This position may also include additional rewards such as performance-based bonuses and other incentives. We believe in growing together through a pay-for-performance approach that recognizes impact over time. Beyond compensation were proud to offer a comprehensive benefits and perks package designed to support your well-being and help you feel connected supported and inspired at work.
AI Statement:
Open Farm may use AI tools to help organize and review applications efficiently. While technology supports our process every hiring decision is made by our team with care and intention. We also prioritize meaningful human connection which is why our interview process includes in-person conversationsbecause technology can support the process but cant replace the impact of human connection.
Hybrid Work
At Open Farm we believe in the power of collaboration meaningful connections and enjoying our work togetherfurry friends included! Thats why weve adopted a structured hybrid approach that allows you the benefit of a reduced commute while still building strong workplace relationships. Currently all employees are expected to be in the office two days per week at minimum with Tuesday and Thursday as our anchor addition to this each month our Leadership team dedicates three consecutive days onsite to continue to foster alignment and connection across the team. During this time we expect everyone to join us in person to do the same. Please note: our hybrid approach may evolve over time as we adapt to the needs of our team and business.
Vacancy Type: New Position
Our Values
We Raise the Bar We Open the Barn Doors We Graze Lightly We Are Customer Obsessed We Are One Team Win-Win Partnerships
To learn more about Open Farm follow us onInstagramandLinkedIn.
Open Farm values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Open Farmsrecruitment process should contact As required by legislation Open Farm will consult with applications requesting such an accommodation to ensure that Open Farms recruitment processtakes into accounttheir accessibility needs.
Required Experience:
Senior IC
About UsAt Open Farm we are transforming the way people feed their pets with a focus on producing premium healthy food and treats all ethically sourced from farm-to-bowl. Headquarteredin Torontoand with teammembersacross the US Open Farm is one of the fastest growing CPG companies in North America. ...
About Us
At Open Farm we are transforming the way people feed their pets with a focus on producing premium healthy food and treats all ethically sourced from farm-to-bowl. Headquarteredin Torontoand with teammembersacross the US Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced top-quality ingredients from farmers and fisheries who believe in doinggood for all animals and the environment.
Before you embark on this journey with us learn more about the opportunity:
As Manager E-Commerce you will own the end-to-end product experience across our Shopify ecosystem with a strong focus on our subscription and auto-ship business. You will work closely with Engineering Design Marketing CX and Operations to identify opportunities prioritize initiatives and ship high-impact features that improve conversion retention and customer lifetime value. You will be responsible for evolving the acquisition onboarding and lifecycle experience of subscribers optimizing recurring revenue subscription journeys and long-term customer engagement to drive sustainable growth
In this role you will:
- Own the end-to-end Shopify and subscription product experience including PDPs checkout Subscriptions meal plans customer accounts and post-purchase flows.
- Define and maintain the e-commerce product roadmap aligning platform initiatives with business goals across acquisition retention AOV and LTV.
- Lead optimization of the subscription lifecycle from acquisition and onboarding to renewal pause/cancel and win-back to maximize recurring revenue.
- Partner cross-functionally with Engineering Design Marketing CX and Operations to translate business needs into scalable product solutions.
- Drive experimentation and conversion rate optimization including A/B testing personalization bundles and upsell/cross-sell initiatives.
- Leverage data and customer insights to identify friction points prioritize opportunities and measure the impact of product initiatives.
Own the evaluation implementation and optimization of Shopify apps and integrations including subscriptions CRM reviews search and loyalty platforms.
Ensure platform performance reliability and scalability proactively managing technical debt upgrades and operational risks.
All other duties as assigned
Were genuinelyexcited about you because you have: .
- 5 years of Product Management experience in e-commerce preferably within DTC
- Hands-on experience managing Shopify platform
- Proven experience working with subscription or recurring revenue models
- Strong analytical and data-driven decision-making skills
- Demonstrated ability to lead cross-functional initiatives
- Experience driving conversion rate optimization and experimentation
- Excellent communication and stakeholder management skills
What we offer you - its the perfect package:
- An opportunity to grow develop and thrive within a mission-driven dynamic and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community
- Comprehensive healthcare coverage and RRSP plans with company match
- Great office culture (with lots of adorablepets!) where your pet interrupting video calls or in-person meeting is the norm
- Discounted food apparel and insurance for your furry family members
- In addition to your PTO we offer company-wide wellness days and personal days to support your wellbeing
- Volunteer days to give back to our community
Compensation:
The hiring range for this role is $90000$130000 CAD annually with final compensation thoughtfully aligned to your experience skills and the value you bring. At Open Farm we know great people dont always fit a mold so role scope and compensation may evolve to reflect your unique strengths. This position may also include additional rewards such as performance-based bonuses and other incentives. We believe in growing together through a pay-for-performance approach that recognizes impact over time. Beyond compensation were proud to offer a comprehensive benefits and perks package designed to support your well-being and help you feel connected supported and inspired at work.
AI Statement:
Open Farm may use AI tools to help organize and review applications efficiently. While technology supports our process every hiring decision is made by our team with care and intention. We also prioritize meaningful human connection which is why our interview process includes in-person conversationsbecause technology can support the process but cant replace the impact of human connection.
Hybrid Work
At Open Farm we believe in the power of collaboration meaningful connections and enjoying our work togetherfurry friends included! Thats why weve adopted a structured hybrid approach that allows you the benefit of a reduced commute while still building strong workplace relationships. Currently all employees are expected to be in the office two days per week at minimum with Tuesday and Thursday as our anchor addition to this each month our Leadership team dedicates three consecutive days onsite to continue to foster alignment and connection across the team. During this time we expect everyone to join us in person to do the same. Please note: our hybrid approach may evolve over time as we adapt to the needs of our team and business.
Vacancy Type: New Position
Our Values
We Raise the Bar We Open the Barn Doors We Graze Lightly We Are Customer Obsessed We Are One Team Win-Win Partnerships
To learn more about Open Farm follow us onInstagramandLinkedIn.
Open Farm values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Open Farmsrecruitment process should contact As required by legislation Open Farm will consult with applications requesting such an accommodation to ensure that Open Farms recruitment processtakes into accounttheir accessibility needs.
Required Experience:
Senior IC
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