At Collective Health were transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology compassionate service and world-class user experience design.
Our Client Success team is looking for an experienced Strategic Account Executive to develop and nurture client relationships. The ideal candidate will have significant experience working with Enterprise to Large employer groups have a problem solving and creative mindset deep employee benefits and health care knowledge and the ability to manage multiple priorities across our client base.
As a Strategic Account Executive at Collective Health you will develop trusted partnerships with well known benefits leaders helping them provide a better healthcare experience for their employees and dependents. Youll be the main point of contact for dynamic fast-paced relationships and develop a plan for how Collective Health can support the overall strategic goals for your client(s).
Success will depend on your ability to work cross functionally with our internal teams execute on client goals and priorities and navigate ambiguity and rapid change. We are looking for individuals who are passionate about our mission and will own our clients success as a driver of the success of Collective Health.
What youll do:
- Be the primary client-facing strategic partner; leading relationship development
- Own and drive the accounts Strategic Account Plan; aligning with the Collective Health value story with client goals and long-term roadmap
- Lead renewal strategy and upsell opportunities; own pricing discussions retention and forecasting.
- Lead internal coordination (e.g. clinical insights product legal Practice Areas) to escalate and resolves cross functional blockers from the client
- Be accountable for overall Client Health; and leading initiatives to maintain client health which include health reviews and account planning with Client Success leaders
- Own the end to end process and actively facilitate the communication of CH ROI and value as part of the annual Year in Review strategy meeting with client executives.
- Lead broker / consultant alignment and strategy meetings with client broker/consultant and Collective Health.
- Promote Collective Health innovation and guide clients through road map discussions.
- Develop a deep understanding of client goals and objectives and advocate for them with key internal stakeholders
- Articulate Collective Healths differentiated value proposition with minimal reliance upon subject matter experts
- Demonstrate data-driven solutions and link results to clients key priorities and objectives
- Oversee Account Manager activities including coordination of learning opportunities and insights across team
- Exemplify internal and external leadership and own client accountability including decisions actions and processes
- Embrace a culture of learning and continuous improvement
To be successful in this role youll need:
- 5 to 8 years of experience in client success / account management in employee benefits and healthcare
- Professional experience working at a consulting firm carrier/TPA or digital health partner
- Foundational knowledge of self insured medical Rx dental and vision plans financial analysis account management and health plan operations and point solutions
- Ability to analyze and interpret data to support client strategy and ongoing initiatives
- Strong communication and presentation skills and expert communication to articulate a compelling story and manage difficult conversations
- Ability to work autonomously and at a rapid pace within a changing environment
- The demonstrated ability to develop strong working relationships and ensure healthy long term partnerships
Pay Transparency Statement
This job can be performed in a location where we have an office: Lehi UT or Plano TX with the expectation of being in office at least two weekdays per week or hired for remote work in the following states: AZ CA CO CT FL GA IL MD MA MI MN NV NJ NY NC OH OR TN TX UT VA WA or WI.#LI-remote #LI-NM1
The actual pay rate offered within the range will depend on factors including geographic location qualifications experience and internal addition to the salary you will be eligible for 115000 stock options and benefits like health insurance 401k and paid time off. Learn more about our benefits at UT Pay Range
$107635$134000 USD
At Collective Health were transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology compassionate service and world-class user experience design.Our Client Success team is looking for an experienced Strategic Account Executive to ...
At Collective Health were transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology compassionate service and world-class user experience design.
Our Client Success team is looking for an experienced Strategic Account Executive to develop and nurture client relationships. The ideal candidate will have significant experience working with Enterprise to Large employer groups have a problem solving and creative mindset deep employee benefits and health care knowledge and the ability to manage multiple priorities across our client base.
As a Strategic Account Executive at Collective Health you will develop trusted partnerships with well known benefits leaders helping them provide a better healthcare experience for their employees and dependents. Youll be the main point of contact for dynamic fast-paced relationships and develop a plan for how Collective Health can support the overall strategic goals for your client(s).
Success will depend on your ability to work cross functionally with our internal teams execute on client goals and priorities and navigate ambiguity and rapid change. We are looking for individuals who are passionate about our mission and will own our clients success as a driver of the success of Collective Health.
What youll do:
- Be the primary client-facing strategic partner; leading relationship development
- Own and drive the accounts Strategic Account Plan; aligning with the Collective Health value story with client goals and long-term roadmap
- Lead renewal strategy and upsell opportunities; own pricing discussions retention and forecasting.
- Lead internal coordination (e.g. clinical insights product legal Practice Areas) to escalate and resolves cross functional blockers from the client
- Be accountable for overall Client Health; and leading initiatives to maintain client health which include health reviews and account planning with Client Success leaders
- Own the end to end process and actively facilitate the communication of CH ROI and value as part of the annual Year in Review strategy meeting with client executives.
- Lead broker / consultant alignment and strategy meetings with client broker/consultant and Collective Health.
- Promote Collective Health innovation and guide clients through road map discussions.
- Develop a deep understanding of client goals and objectives and advocate for them with key internal stakeholders
- Articulate Collective Healths differentiated value proposition with minimal reliance upon subject matter experts
- Demonstrate data-driven solutions and link results to clients key priorities and objectives
- Oversee Account Manager activities including coordination of learning opportunities and insights across team
- Exemplify internal and external leadership and own client accountability including decisions actions and processes
- Embrace a culture of learning and continuous improvement
To be successful in this role youll need:
- 5 to 8 years of experience in client success / account management in employee benefits and healthcare
- Professional experience working at a consulting firm carrier/TPA or digital health partner
- Foundational knowledge of self insured medical Rx dental and vision plans financial analysis account management and health plan operations and point solutions
- Ability to analyze and interpret data to support client strategy and ongoing initiatives
- Strong communication and presentation skills and expert communication to articulate a compelling story and manage difficult conversations
- Ability to work autonomously and at a rapid pace within a changing environment
- The demonstrated ability to develop strong working relationships and ensure healthy long term partnerships
Pay Transparency Statement
This job can be performed in a location where we have an office: Lehi UT or Plano TX with the expectation of being in office at least two weekdays per week or hired for remote work in the following states: AZ CA CO CT FL GA IL MD MA MI MN NV NJ NY NC OH OR TN TX UT VA WA or WI.#LI-remote #LI-NM1
The actual pay rate offered within the range will depend on factors including geographic location qualifications experience and internal addition to the salary you will be eligible for 115000 stock options and benefits like health insurance 401k and paid time off. Learn more about our benefits at UT Pay Range
$107635$134000 USD
View more
View less