Advanced Licensed Practical Nurse (Telehealth Care)

DUTIES MAY INCLUDE HOWEVER ARE NOT LIMITED TO THE FOLLOWING:

• Responsibilities will include: evaluating telehealth operations and supporting performance improvement efforts providing technical support to end-users scheduling simple and complex intra-facility and interfacility telehealth appointments installing and maintaining and troubleshooting technology.
• Activities shall be consistent with national VISN and facility level policies and procedures; and support national VISN and facility strategic goals.
• Functions as a member of the health care team by demonstrating an exceptional degree of practical nursing knowledge and skills necessary for self-direction in carrying out complex practical nursing care assignments within their setting for a Veteran population with a variety of health care needs.
• Successfully and consistently demonstrates independent technical judgment as well as comprehensive and thorough working knowledge of complex practices and procedures.
• Demonstrates knowledge experience skill and self-motivation to carry out complex patient assignments which include prioritization and coordination of clinical activities with minimal supervision.
• Position requires completion of at least one year of additional qualifying experience at the GS-6 level or equivalent fully meeting all of the performance requirements for the GS-6 LVN / LPN.
• Provides a wide range of complex/specialized clinical and technical services that demonstrate complex technical judgement to assigned patients taking into consideration patients ages cultural backgrounds education level and any other special needs.
• Utilizes technically complex digital medical image/data capture peripherals including IP/streaming stethoscopes otoscopes high definition total exam cameras tele-retinal imaging stations and digital camera photography.
• Will need to arrange and complete test video calls with Veterans to prepare the Veterans for clinical encounters using telehealth technologies and instruct providers on VVC.
• This includes being able to troubleshoot audio and video connections with the patients cell phones (Android and iPhone) tablets (Android and iPad) different models of laptops and different models of desktop computer equipped with webcams.
• Telehealth subject matter expert and facilitates directly or indirectly through collaboration with colleagues and co-workers at his-her work site the clinical administrative and business components as set forth by VHA Office of Connected Care.
• Serves as the site imager for SFT applications and facilitator for real time CVT encounters including patient education activities patient follow-up and specialty care remote visits.
• Travel to outlying CBOCs VA Medical Center Outreach Clinics or non-VA sites will be required.
• Travel for education training and patient care will be involved.
• Performs telehealth imaging guided by facility VISN 2 and VHA program guidelines and policies including but not limited to Tele-retinal screening Tele-dermatology Tele-Spirometry Tele-Surgery and other telehealth programming as technology becomes available as identified and referred by the primary care provider specialty care providers and other providers.
• Guided by local policy/standing orders the imager can initiate consultations for the patients on behalf of the primary care provider who retains responsibility for patient care.
• Uses telehealth technology and scheduling software to coordinate and connect staff resources patients and providers in the manner effective for delivery of services patient care education and training.
• Able to troubleshoot audio video and connection problems.
• Responsible for patient staff education/training documentation and assistance with workload capture that is basic for the completion of the visit and/or training.
• Conducts quality control procedures on equipment and products and maintains proper records for quality control reports and workload reporting.
• Responsible for the day-to-day operation of the clinical video telehealth clinics training and Store and Forward Telehealth clinics
• Assists maintaining inventories tracking equipment issues and documents accordingly.
• Ensures telehealth exam rooms and equipment are ready for clinical sessions.
• Coordinates information between facilities to expedite patient telehealth modality to access promote and ensure maximum continuity of care.
• Makes astute observations of subtle less obvious changes both physical and emotional in patients condition and accurately and thoroughly documents care delivered and patients response to care that could require immediate modification of the patients care plan
• Based on the needs of the organization you may be requested to work in other clinical departments.
  • Training will be provided.
    

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

a. Citizenship. Citizen of the United States. (Noncitizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3 section A paragraph 3g this part.)

b. Education. Graduate of a school of practical or vocational nursing approved by the appropriate State agency and/or accredited by the National League for Nursing Accrediting Commission (NLNAC) at the time the program was completed by the applicant. Verification can be obtained from the State approving agency or the National League for Nursing Accrediting Commission 61 Broadway 33rd Floor New York NY 10006. Additional information may also be obtained from the NLNAC Website. Exceptions include:(1) Health care education in the military service or training in the military service which is accepted by the licensing body in the jurisdiction in which the individual is licensed as qualifying for full LPN/LVN licensure will be accepted as meeting the education requirements for VHA employment.(2) VHA employees who were converted to appointments under 38 U.S.C. 7401(3) in implementation of Public Law 98-160 enacted November 21 1983 and for VHA employees converted to appointments under 38 U.S.C. 7405 in implementation of Public Law 99-576 enacted October 28 1986; and for their future personnel actions under this authority. The waiver will not apply to persons appointed under 38 U.S.C. 7401(3) or 7405 after these conversions.(3) Individuals granted a license by a jurisdiction that does not require graduation from an approved school. See paragraph 4 section C.

c. Licensure. Full active current and unrestricted licensure as a licensed practical or vocational nurse in a State Territory or Commonwealth (i.e. Puerto Rico) of the United States or District of Columbia. An LPN/LVN who has or has ever had any license(s) revoked suspended denied restricted limited or issued/placed in a probationary status may be appointed only in accordance with the provisions in chapter 3 section B paragraph 16 of this part.

d. Physical Standards. See VA Directive and Handbook 5019.A pre employment physical examination will be required.

e. English Language Proficiency. Licensed practical or vocational nurses appointed to direct patient care positions must be proficient in both spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: To be determined according to VA HANDBOOK 5005/3 FORMER VA HANDBOOK REFERENCE: PART II APPENDIX G13EFFECTIVE DATE: APRIL 10 2003LICENSED PRACTICAL OR VOCATIONAL NURSE QUALIFICATION STANDARD.

Preferred Experience: Familiarity with Telehealth is preferred.

Reference: For more information on this qualification standard please visit full performance level of this vacancy is 07. The actual grade at which an applicant may be selected for this vacancy is a 07.

Physical Requirements: This position requires visual acuity keen hearing clear distinctive speech and manual dexterity. This position requires potentially long periods of continued walking standing stooping sitting bending pulling and pushing. Transferring patients and objects may be required. Mechanical patient lifts are provided. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The incumbent may occasionally be exposed to patients who are combative secondary to delirium dementia or psychiatric disorders. The incumbent must be a mature flexible sensible individual capable of working effectively in stressful situations able to shift priorities based on patient needs. Must complete annual Employee Health requirements such as annual TB screening or testing as a condition of employment.