Coordinator Business Operations

Medical University Of South Carolina

Job Location:

Charleston, SC - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job Description Summary

The Patient Access Services Supervisor reports to the Rehab Manager. This position directly supervises the daily registration and scheduling functions of staff to ensure Patient Access Services Representatives provide a high level of customer service while verifying and preparing all patient accounts for billing to maximize payment for OT/PT/SLP outpatient services for MUHA.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000251 CHS - Administration - Therapeutic Services

Pay Rate Type

Salary

Pay Grade

Health-24

Scheduled Weekly Hours

Work Shift

Job Description

The Patient Access Services Supervisor reports to the Rehab Manager. Under general supervision the Patient Access Services Supervisor monitors operational systems and employee performance to increase patient satisfaction operational efficiency and effectiveness. This position directly supervises the daily registration and scheduling functions of staff to ensure Patient Access Services Representatives provide a high level of customer service while verifying and preparing all patient accounts for billing to maximize payment for OT/PT/SLP outpatient services for MUHA.

Bachelors degree from an accredited college/university and two years directly related customer service work

experience; or an associates degree and three years directly related customer service work experience; or a

high school diploma or equivalent (GED) and four years directly customer service experience. Related

customer service work experience in a medical office or hospital environment highly preferred. Prior

supervisory experience beneficial. Excellent communication skills required. Must be able to communicate

effectively with patients/families physicians employers and third party payers.

Additional Job Description

Education: Bachelors Degree or Equivalent Work Experience: 6 years progressive work experience and 1 years management experience.

Physical Requirements

Mobility & Posture

Standing: Continuous

Sitting: Continuous

Walking: Continuous

Climbing stairs: Infrequent

Working indoors: Continuous

Working outdoors (temperature extremes): Infrequent

Working from elevated areas: Frequent

Working in confined/cramped spaces: Frequent

Kneeling: Infrequent

Bending at the waist: Continuous

Twisting at the waist: Frequent

Squatting: Frequent

Manual Dexterity & Strength

Pinching operations: Frequent

Gross motor use (fingers/hands): Continuous

Firm grasping (fingers/hands): Continuous

Fine manipulation (fingers/hands): Continuous

Reaching overhead: Frequent

Reaching in all directions: Continuous

Repetitive motion (hands/wrists/elbows/shoulders): Continuous

Full use of both legs: Continuous

Balance & coordination (lower extremities): Frequent

Lifting & Force Requirements

Lift/carry 50 lbs. unassisted: Infrequent

Lift/lower 50 lbs. from floor to 36: Infrequent

Lift up to 25 lbs. overhead: Infrequent

Exert up to 50 lbs. of force: Frequent

Examples:

Transfer 100 lb. non-ambulatory patient 50 lbs. force

Push 400 lb. patient in wheelchair on carpet 20 lbs. force

Push patient stretcher one-handed 25 lbs. force

Vision & Sensory

Maintain corrected vision 20/40 (one or both eyes): Continuous

Recognize objects (near/far): Continuous

Color discrimination: Continuous

Depth perception: Continuous

Peripheral vision: Continuous

Hearing acuity (with correction): Continuous

Tactile sensory function: Continuous

Gross motor with fine motor coordination: Continuous

Selected Positions:

Olfactory (smell) function: Continuous

Respiratoruse qualification: Continuous

Work Environment & Conditions

Effective stress management: Continuous

Rotating shifts: Frequent

Overtime as required: Frequent

Latex-safe environment: Continuous

If you like working with energetic enthusiastic individuals you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: Experience:

Job Description SummaryThe Patient Access Services Supervisor reports to the Rehab Manager. This position directly supervises the daily registration and scheduling functions of staff to ensure Patient Access Services Representatives provide a high level of customer service while verifying and prepa...