User Experience Designer
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Job Location:
Newcastle upon Tyne - UK
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Anticipated Contract End Date/Length: April 17 2026
Work set up: On site/hybrid (With flexibility to be based in Newcastle Leeds Manchester or Scotland)
Our client in the global professional services industry is looking for a User Experience Designer to join the User Experience Design team supporting a government project. This role focuses on understanding user needs behaviors and task flows to create optimized user experiences working collaboratively across multiple teams and contributing to key design and research decisions in a public sector environment. Experience working with government services and sensitivity to vulnerable citizen groups is highly valued.
What you will do:
- Conduct in depth user interviews and usability testing to gather actionable insights.
- Create user personas and journey maps to inform design and research decisions.
- Analyse target user needs and task behaviors to optimize user experience outcomes.
- Collaborate with cross functional teams to ensure a cohesive and consistent user experience.
- Iterate research outputs and design recommendations based on user feedback and testing results.
- Contribute to team and cross team decisions as a subject matter expert in user research.
- Manage research activities and support effective team performance.
- Provide practical solutions to research and usability challenges across teams.
- Stay updated on industry trends and best practices in user research usability and customer experience design.
Qualifications :
- Proven experience in user research within government or public sector environments.
- Strong expertise in conducting user interviews usability testing and translating findings into actionable insights.
- Experience creating personas journey maps and research artefacts to support design decisions.
- Ability to collaborate across multiple teams and influence key decisions.
- Experience working with vulnerable citizens is advantageous.
- Strong understanding of customer experience design and usability principles.
- Excellent communication facilitation and stakeholder engagement skills.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Candidates must be legally authorized to live and work in the country where the position is based without requiring employer sponsorship.
HelloKindred is committed to fair transparent and inclusive hiring practices. We assess candidates based on skills experience and role-related requirements.
We appreciate your interest in this opportunity. While we review every application carefully only candidates selected for an interview will be contacted.
HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race colour religion sex gender identity or expression sexual orientation age national origin disability veteran status or any other protected characteristic under applicable law.
Remote Work :
No
Employment Type :
Contract
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
Who is HelloKindred?HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.Our vision is to make work accessible and people’s lives better. We do this by disrupting tradi ... View more
