Referral Specialist
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Union: Non-Union
Number of Vacancies: 1
New or Replacement Position: Replacement
Site: Krembil Discovery Tower (Toronto Western Hospital)
Department: Altum Health
Reports to: Site Manager
Salary Range: $23.13 - $28.92 per hour
Hours: 37.5 Hours Per Week
Shifts: Monday - Friday
Status: Temporary full-time (6-month contract)
Closing Date: February 17 2026
We are currently looking for an experienced Referral Specialist to join our Toronto team! As an integral member of the Altum Health team the Referral Specialist is the first point of contact with internal and external clients and establishes the first impression with referral source and clients of the client centric care and service provided by Altum Health. The purpose of the Referral Specialist is to hold a holistic organizational vantage point to see the bigger picture to help Altum Health meet contractual Service Level Agreements for access to services with maximum efficiency.
RESPONSIBILITIES:
- Providing exemplary and timely client and customer service
- Effectively and efficiently managing referrals
- Triaging referrals to the appropriate specialist and service location scheduling booking and confirming clients optimizing utilization of consultant resources participating in quality assurance and improvement activities performing statistical and data collection/reporting activities
- Performing administrative site support activities
- Works with Program Managers Site Managers Office Administrators and Clinical Practice Leaders (CPL) across the organization to achieve Program and contractual service level agreements
- Performs cross-functional and/or other duties consistent with the job classification as assigned or requested.
Qualifications :
- Completion of a Medical Office Administration program or recognized equivalent required
- Over 2 years of practical and related experience required
- Strong computer skills to adapt to various IT environments; including advanced keyboarding and advanced knowledge of Excel and Word is required
- Excellent communication and interpersonal skills to deal effectively with medical professionals insurance adjusters claimants and colleagues
- Extensive knowledge of medical terminology and medical disciplines
- Excellent analytical critical thinking and deductive reasoning skills to interpret information and identify specific areas that require further investigation
- Effectively document all relevant events in a timely and efficient manner as cases develop with an advanced attention to detail
- Extremely well-honed organizational skills to prioritize day-to-day activities to allow efficient and effective progress of file management activities
- Ability to multitask work within service level agreements and deal effectively with ambiguity in a high time sensitive and fast paced environment
- Be self-directed goal-oriented and able to manage time and priorities with minimal supervision
Additional Information :
Why join UHN
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)
Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
The University Health Network, where above all else the needs of patients come first, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, t ... View more
