Revenue Management Systems Analyst

Company Description

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012 Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care including screening to find cancer early monitoring for recurrence in early-stage cancer and treatment selection for patients with advanced cancer. For more information visitand follow the company onLinkedInX (Twitter)andFacebook.

As a Revenue Management Systems Analyst you will be responsible for supporting and optimizing the billing processes and systems used by the Screening Reimbursement team at Guardant Health. This role plays a critical part in ensuring accurate and timely billing processes resolving billing issues and improving overall efficiency. Youll work closely with cross-functional teams to identify areas for improvement implement system enhancements and provide support to end users. The work will require understanding the key performance metrics prioritization and perseverance to results. Success will be measured by improvements in cash collections time to collections and reducing operational costs as we scale.

You should have a continuous improvement mindset and passion for enhancing processes & user experience. This role will provide guidance and insights to the leadership team leveraging data analysis and process improvements to help us achieve our goals.

Essential Duties and Responsibilities:

• Manage configurations of billing systems ensuring accurate and efficient billing processes
• Collaborate with stakeholders to identify system enhancement opportunities and implement improvements
• Provide technical support to end users troubleshoot issues and resolve billing discrepancies
• Optimize processes and workflows to streamline billing operations
• Conduct system updates and implement new features including testing as needed
• Train and educate team members on system functionalities and best practices including documentation
• Analyze data and generate reports to monitor system performance and identify trends or issues
• Stay up to date with billing industry trends and best practices in billing systems and processes
• Ensure compliance with regulatory requirements and company policies
• Manage user permissions and access
• Partner with cross-functional teams to align process improvements with broader business and system initiatives
• Collaborate with the software team to strategize drive enhancements and platform integrations leading to improvement in operational efficiencies

Essential Qualifications:

• Bachelors degree
• 5 years of experience in process improvement systems administration or similar role
• Proven track record of project execution related to performance improvement
• Solid understanding of insurance billing processes and regulations
• Strong analytical and problem-solving skills
• Attention to detail and a high level of accuracy
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a cross-functional environment
• Experienced with Excel (statistical functions) data visualization tools (example of tools: Power BI SFDC Tableau) and capable of presenting data to senior leadership
• Experience with Microsoft Power Automate a plus
• Experience with Telcor billing system is highly preferred

Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays Tuesdays and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.