Medical Administration Officer, (Chief Health Administration Service)

The Medical Administration Officer Chief of HAS is responsible for planning organizing directing controlling all program elements within HAS in support of the organizations business goals and objectives. The programs include Administrative oversight of Medical Records Medical Information Transcription ROI Beneficiary Travel Decedent Affairs Bed Control ER administrative support Admissions Veteran Eligibility Means Testing Patient Enrollment Help Desk Administrative Officers of the Day (AODs - management on off-tours) Telephone Operators Bed Reporting Program with DOD and all health administrative computer packages i.e. Patient Information Management Systems (PIMS) Patient Care Encounter (PCE) Clinical Information Resource Network (CIRN) Automated Info Collection System (AICS) Patient Treatment File (PTF) Record Tracking Claims Tracking Master Patient Index (MPI) Scheduling - Database management Electronic Wait List Consult Management Visit Tracking Ambulatory Care Reporting Program (ACRR) AMIS Statistics VA Publications Transfer List Veterans Transportation Program Clinic Profile Management Scheduling Training insurance capture coding scanning etc.

Major duties include but are not limited to:

1. Directs all program elements within Health Administration Service including Health Information Management Beneficiary Travel Decedent Affairs Bed Control Emergency Department and inpatient unit administrative support Health Benefits off-tour/weekend administrative coverage (AODs) Ambulatory Care and Processing and Clinic Profile Management.
2. Applies the specialized principles and practices of health care management in directing and supporting a large and complex health care delivery system.
3. Develops and implements local Health Administration Service policies.
4. Ensures compliance with laws rules regulations and policies relating to health care benefit programs and services for a health care delivery system.
5. Provides technical advice and interpretation for new laws affecting the delivery of healthcare benefits to veterans.
6. Administers operating programs and activities supporting benefits and services provided to veterans their dependents or beneficiaries.
7. Advises facility leadership on Health Administration-related issues.
8. Ensures effective integration of efforts/activities with other medical center operations and with community-based agencies and activities.
9. Ensures that legal and regulatory requirements for veterans health care are met.
10. Ensures that laws rules regulations and policies related to Health Administration functions performed outside of the service are followed as required.
11. Establishes internal review systems and data validation requirements to assure that health benefits administration activities comply with agency and regulatory requirements.
12. Develops both short and long-range policies and plans for the Health Administration-related needs of the medical center.
13. Manages in-house functions related to the production of external revenue through third-party sources.
14. Coordinates the establishment of goals objectives and short and long-range planning for Health Administration Service.
15. Advises facility leadership of any potential/actual fund shortages and recommendations regarding funding or program adjustments.
16. Acts in the absence of the Associate Medical Center Director as requested.
17. Participates with facility leadership in analyzing the broad and diversified implications of higher levels of authority laws regulations and technological and administrative advancement trends.
18. Provides data related to budget and expenditure estimates to facility leadership as requested.
19. Initiates actions to reduce Health Administration operating costs without adversely affecting patient treatment.
20. Directs the utilization of financial and staff resources within Health Administration Service.
21. Monitors use of business resources for a complex service line.
22. Serves on various committees locally at the network level and nationally.
23. Provides technical advice and interpretation to facility managers and leadership for new laws affecting the delivery of health administration benefits to veterans.
24. Other duties as assigned.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement 02/10/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

In addition to the time in grade requirement the below qualification requirements must be met at the grade in which you are applying.

You may qualify based on your specialized experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 level with progressively responsible analytical or administrative or clinical management or supervisory experience in the health care field. Experience must demonstrate the required application of the knowledge methods and techniques of an administrative healthcare professional managing a hospital clinic or comparable healthcare facility. Specialized experience may have been gained in a hospital business office medical center clinic or similar environment where the applicant has knowledge skills and abilities to preform the following:

1. Technical Credibility - Understands and appropriately applies principles procedures requirements regulations and policies related to specialized expertise.
2. Financial Management - Understands the organizations financial processes. Prepares justifies and administers the program budget. Oversees procurement and contracting to achieve desired results. Monitor expenditures and uses cost-benefit thinking to set priorities.
3. Leadership - Influences motivates and challenges others; adapts leadership styles to a variety of situations.
4. Organization Awareness - Knows the organizations mission and functions and how its social political and technological systems work and operates effectively within them; this includes the programs policies procedures rules and regulations of the organization.
5. Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
6. Internal Controls/Integrity - Determines objectives and strategies; coordinates with other parts of the organization to accomplish goals; monitors and evaluates the progress and outcomes of operational plans; anticipates potential threats or opportunities.
7. Planning and Evaluating - Determines objectives and strategies; coordinates with other parts of the organization to accomplish goals; monitors and evaluates the progress and outcomes of operational plans; anticipates potential threats or opportunities.

• Communications
• Customer Service
• Financial Management
• Internal Controls/Integrity
• Leadership
• Technical Credibility