Insurance is interesting challenging and rewarding. What we do is impacting people and businesses across the nation. Start your career in a position where you will learn about the workers compensation industry and our role in it. You will go through a paid initial 12-week training program where you will receive classroom and on-the-job experience that will support your success in the role. Please note: These positions are targeted to start training in April 2026. WORK LOCATION:Local candidates to the Boca Raton area only please (commuters from St Lucie County to the north and from Miami-Dade County to the south)WORK ARRANGEMENT:Hybrid work from home option is available with an understanding that in-office attendance is expected based on business needs. First week of training is in-office. (Remote work option is not available for this position)WHATS IN IT FOR YOU: A starting base salary of $50000 plus a targeted 7% performance bonus. A Monday through Friday schedule.A phenomenal work environment with perks including on-site restaurant and coffee shop employee activities on-site fitness center on-site daycare on-site game room and sports leagues.A wonderful team of fun caring and friendly people to work with.A fantastic benefits package thats hard to find in south YOU MUST BRING TO THE ROLE:A bachelors degree and one (1) year of experience in a customer facing analytical role (industries such as insurance finance banking or similar industries with transferrable skills) or equivalent experience acquired through internships or pertinent educational experience. Analytical problem-solving decision-making skills solid math skills; an inquisitive and quality mind-set an ability to make decisions when following procedures and when the process steps are not clearly defined or the work falls outside the standard procedures using excellent written and verbal communications skillsExcellent listening and probing ability with the ability to interpret and clarify information being provided by organizational research multi-tasking and computer skillsWHAT WILL MAKE YOU A MORE VIABLE CANDIDATE:Bachelors degree and three (3) years of experience in an analytical customer service position in industries such as insurance finance banking or similar industries with transferable understanding of workers compensation insurance or insurance industry experienceIndustry specific coursework or industry designations such as AIS AU or CPCUWHAT YOU WILL DO IN THIS POSITION: You will conduct research and do comprehensive data analysis to accurately calculate and issue experience rating modification factors. You will analyze system generated edits to determine resolution with employers policy and unit data leveraging internal NCCI systems. You will base decisions on regulatory rules and internal processing guidelines. You will ensure that multiple state-specific exceptions to the experience rating calculation are appropriately applied; and ensure experience rating worksheets are distributed to the correct will engage in a thorough examination and evaluation of intricate business ownership structures assessing the need to consolidate transfer or separate employer claim history. You will analyze and resolve anomalies missing incomplete and/or questionable data. You will apply judgment and expertise to determine the most appropriate course of action while adhering to the rules and guidelines of the NCCI Experience Rating Plan Manual and internal procedures and ensure ownership correspondence is distributed to all appropriate will respond to customer inquiries online via e-mail and over the TO CONTACT: Marie Granning Talent Acquisition DirectorEmail:
Required Experience:
IC
Insurance is interesting challenging and rewarding. What we do is impacting people and businesses across the nation. Start your career in a position where you will learn about the workers compensation industry and our role in it. You will go through a paid initial 12-week training program where you ...
Insurance is interesting challenging and rewarding. What we do is impacting people and businesses across the nation. Start your career in a position where you will learn about the workers compensation industry and our role in it. You will go through a paid initial 12-week training program where you will receive classroom and on-the-job experience that will support your success in the role. Please note: These positions are targeted to start training in April 2026. WORK LOCATION:Local candidates to the Boca Raton area only please (commuters from St Lucie County to the north and from Miami-Dade County to the south)WORK ARRANGEMENT:Hybrid work from home option is available with an understanding that in-office attendance is expected based on business needs. First week of training is in-office. (Remote work option is not available for this position)WHATS IN IT FOR YOU: A starting base salary of $50000 plus a targeted 7% performance bonus. A Monday through Friday schedule.A phenomenal work environment with perks including on-site restaurant and coffee shop employee activities on-site fitness center on-site daycare on-site game room and sports leagues.A wonderful team of fun caring and friendly people to work with.A fantastic benefits package thats hard to find in south YOU MUST BRING TO THE ROLE:A bachelors degree and one (1) year of experience in a customer facing analytical role (industries such as insurance finance banking or similar industries with transferrable skills) or equivalent experience acquired through internships or pertinent educational experience. Analytical problem-solving decision-making skills solid math skills; an inquisitive and quality mind-set an ability to make decisions when following procedures and when the process steps are not clearly defined or the work falls outside the standard procedures using excellent written and verbal communications skillsExcellent listening and probing ability with the ability to interpret and clarify information being provided by organizational research multi-tasking and computer skillsWHAT WILL MAKE YOU A MORE VIABLE CANDIDATE:Bachelors degree and three (3) years of experience in an analytical customer service position in industries such as insurance finance banking or similar industries with transferable understanding of workers compensation insurance or insurance industry experienceIndustry specific coursework or industry designations such as AIS AU or CPCUWHAT YOU WILL DO IN THIS POSITION: You will conduct research and do comprehensive data analysis to accurately calculate and issue experience rating modification factors. You will analyze system generated edits to determine resolution with employers policy and unit data leveraging internal NCCI systems. You will base decisions on regulatory rules and internal processing guidelines. You will ensure that multiple state-specific exceptions to the experience rating calculation are appropriately applied; and ensure experience rating worksheets are distributed to the correct will engage in a thorough examination and evaluation of intricate business ownership structures assessing the need to consolidate transfer or separate employer claim history. You will analyze and resolve anomalies missing incomplete and/or questionable data. You will apply judgment and expertise to determine the most appropriate course of action while adhering to the rules and guidelines of the NCCI Experience Rating Plan Manual and internal procedures and ensure ownership correspondence is distributed to all appropriate will respond to customer inquiries online via e-mail and over the TO CONTACT: Marie Granning Talent Acquisition DirectorEmail:
Required Experience:
IC
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