Security Assistant

This position serves as the Security Assistant for Police Service within the Veterans Health Administration (VHA) with a primary purpose to monitor physical security equipment and systems. Major duties and responsibilities include:

• Physical Security Support: monitors and responds to alarms; traces access patterns programming assigns or removes user permissions and remotely opens and secures doors during routine and emergency operations; determines when to dispatch law enforcement or other personnel to investigate; maintains radio/alarm activity records/logs to include dates times and results of communications and activities; prepares completed reports; issues and retrieves government issued keys and/or identification cards; and maintains accountability of Police Officer badges issued and all associated logs.
• Communications: monitors and receives routine and emergency calls from a variety of sources that need police fire medical or other emergency services; maintains contact with law enforcement units; monitors and directs responses to security and life safety communications radio dispatches telephone calls and other emergency communication circuits; coordinates with various federal state and local law enforcement officials for coordination of emergency situations; and operates a variety of communications equipment telephones and computer systems to support both routine and emergency operations.
• Operations Support: performs system checks on a variety of equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible; conducts equipment inventories and completes records and other logs; enters updates and retrieves information from a variety of computer systems/databases; uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations; enters or updates regional and national records; compiles and prepares reports related to events occurring in the operation of the police control center; completes vehicle registration tasks and issues decals and permits.
• Performs other related duties as assigned.

Conditions of employment

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Suitable for Federal employment determined by a background investigation
• Selective Services Registration is required for males born after 12/31/1959
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To meet the minimum qualifications for this position you must meet one of the following:

SPECIALIZED EXPERIENCE: One (1) full year of specialized experience equivalent to the GS-4 level in the Federal service that equipped you with the particular knowledge skills and abilities to perform successfully the duties of a Security Assistant and that is typically in or related to the work of this position. Specialized experience includes: the use of various computer automation systems; computer skills in terms of data entry compiling information preparing and submitting reports and database maintenance and management; maintaining confidentiality of information both electronic and print; and communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing.

NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR

EDUCATION: Have successfully completed (4) years of education above the high school level. This education must have been obtained in an accredited business secretarial or technical school junior college college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours 45 quarter hours or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business secretarial or technical NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR

COMBINATION: Possess equivalent combinations of successfully completed post high school education and experience may be used to meet total qualification requirements. Only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. NOTE: If using education combined with specialized experience to qualify a copy of your transcript is required.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Security - Knowledge of laws regulations and guidelines related to securing personnel facilities and information including the requirements for handling transporting and protecting classified information and proper reporting of security incidents.
• Technology Application - Uses machines tools or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
• Communications - Effectively expresses information to multiple audiences through clear convincing oral and written communications; demonstrates logical thinking when describing facts and concepts and shapes communications to meet the needs of a specific audience; actively listens to others and demonstrates understanding of their comments and/or questions.
• Manages and Organizes Information - Identifies a need; gathers organizes and maintains information; determines its importance and accuracy and communicates it by a variety of methods.
• Computer Skills - Uses computers software applications databases and automated systems to accomplish work.