Travel Customer Support Specialist
Share
Job Location:
Concord, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
We are seeking a detail-oriented and service-driven Travel Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others communicating clearly and working in a flexible customer-focused environment.
In this position you will support customers with travel-related inquiries provide guidance throughout the booking process and help deliver a smooth and positive experience.
Key Responsibilities:
-
Respond to customer inquiries via phone and email
-
Assist clients with travel questions reservations and general support
- Provide accurate information about destinations policies and procedures
-
Deliver professional friendly and consistent customer service
-
Follow company standards and operational guidelines
-
Maintain clear documentation of customer interactions
Qualifications:
-
Strong communication and customer service skills
-
Previous customer service experience preferred but not required
-
Ability to work independently and manage time effectively
-
Comfortable using computers email and online tools
-
Detail-oriented with a solution-focused mindset
-
Interest in the travel industry is a plus
What We Offer:
-
Flexible scheduling (part time or full time)
-
Training and ongoing support
-
Growth opportunities within the travel industry
-
Collaborative and supportive team environment
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
