Danish Speaking Customer Service Representative – Portugal Remote
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Portugal (Remote)
Language: Danish (C1/C2) English (B2)
Contract: Full-time Indefinite
Schedule: MondayFriday 08:0017:00
We are hiring Danish-speaking Customer Service Representatives to support a leading European automotive group working across premium and mass-market automotive brands.
This role is ideal for professionals who enjoy customer interaction problem-solving and delivering a high-quality service experience in a structured remote environment.
Responsibilities
- Handle customer inquiries via phone chat and email
- Provide accurate information related to vehicles services warranties and digital solutions
- Maintain clear and detailed documentation in CRM systems
- Resolve customer issues with professionalism empathy and efficiency
- Stay updated on brand policies services and processes
- Collaborate with colleagues to continuously improve the customer journey
Requirements
- Danish C1/C2 or native
- English B2
- At least 1 year of experience in customer service or call center environments
- Interest in automotive topics and digital tools
- Strong communication documentation and problem-solving skills
- Ability to work independently in a remote setup
Compensation & Benefits
- Base salary: 1500 gross 14 months
- Complexity bonus: 80 11 months
- Meal allowance: 7.63 per working day
- RELOCATION AVAILABLE
- Health insurance: from day 1 (free after 6 months)
- Welcome bonus paid monthly during the first year (attendance-based)
- Referral bonus program
- Full paid training and ongoing coaching
- Career development programs
Note: Welcome bonus entitlement depends on attendance and should not be considered part of fixed salary.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
