Danish Travel Agent in Latvia

Jelgava - Latvia

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Start Your Journey as a Travel Agent!

Step into a fulfilling role where your support helps create memorable and positive travel this fast-paced customer-driven environment strong communication empathy and solution-oriented thinking are essential. If youre organised proactive and enjoy helping others this could be a great opportunity for you.

Role Overview:

As a Travel Agent you will be the main point of contact for travellers providing assistance through phone email and live chat. Your focus will be to deliver clear guidance manage requests efficiently and help ensure every customer enjoys a smooth stress-free journey.

Key Responsibilities:

Communicate with travellers in a friendly professional and supportive way via phone email and chat
Support customers with bookings itinerary updates cancellations and general travel questions
Provide accurate information and effective solutions tailored to customer needs
Keep clear detailed and well-structured records of customer interactions
Recognise complex or sensitive cases and escalate them according to established procedures
Coordinate with internal teams to resolve issues quickly and efficiently
Consistently meet service quality standards and performance goals
Stay informed on travel policies internal procedures and industry updates to deliver excellent support

Requirements:

Language Skills: Fluent in Danish (C1) and English (B2)
EU Citizenship or Residency Card
0-1 year of experience in customer support
Strong leadership analytical and communication skills
Eagerness to learn and grow

Why Join Us:

Attractive Salary: Competitive compensation that values your skills
Performance Bonus: Recognising your achievements
Meal Allowance: Covering your daily meals
Health & Life Insurance: Comprehensive protection for your well-being
Remote Work: Enjoy the flexibility of working from home

Ready to take the next step Apply today and be part of a team that values innovation and excellence!

Start Your Journey as a Travel Agent! Step into a fulfilling role where your support helps create memorable and positive travel this fast-paced customer-driven environment strong communication empathy and solution-oriented thinking are essential. If youre organised proactive and enjoy helping other...